You might be eligible for a Genius discount at Quest Hotel Darmo - Surabaya by ASTON. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Situated in the central area of Surabaya, Quest Hotel Darmo - Surabaya by ASTON offers cosy and modernly decorated accommodation with free WiFi access in all areas and a 24-hour front desk. It takes about a 5-minute drive from the property to Tunjungan Plaza Shopping Mall and a 10-minute drive to Surabaya Town Square Shopping Centre. Raya Gubeng Railway Station is reachable within a 15-minute drive, whilst getting to Juanda International Airport will take about 35 minutes by car. The rooms at Quest Hotel Darmo - Surabaya by ASTON are all air-conditioned and fitted with a flat-screen satellite TV, a wardrobe, a seating area with sofa, a minibar, safety deposit box, and an en suite bathroom featuring shower facilities and free toiletries. Bathtubs are available in some of the rooms. Other facilities offered at the hotel include an outdoor pool, a free use of the fitness centre, a concierge service, and a tour desk to help with guests' travel arrangements. Massage treatments, dry cleaning service, airport shuttle, business centre, and meeting/banquet facilities are available with extra charges. As for dining option, the on-site restaurant and bar, Crystal Cafe, serves the daily buffet breakfast and Indonesian dishes. Guests can also explore the surrounding area for more dining options that are only about a 10-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Quest
Hotel chain/brand
Quest

Property highlights

Top location: Highly rated by recent guests (8.3)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
1 extra-large double bed
1 double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.5
Cleanliness
7.7
Comfort
7.6
Value for money
7.9
Location
8.3
Free WiFi
8.8

Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Cristal Cafe
    • Cuisine
      Indonesian • Asian

Facilities of Quest Hotel Darmo - Surabaya by ASTON

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Indonesian

House rules
Quest Hotel Darmo - Surabaya by ASTON takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Quest Hotel Darmo - Surabaya by ASTON