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Surrounded by landscaped gardens, the luxurious Shangri-La Jakarta offers an outdoor pool, a pampering spa and award-winning restaurants. Free WiFi can be accessed throughout the property. Guests who drive can enjoy free parking. The elegant and stylish rooms come with air conditioning as well as windows overlooking the city. Fitted with carpeted flooring, each is equipped with a cable/satellite TV and mini-bar. The marble bathroom provides a bathub/shower and free toiletries. Western and Asian cuisines are served at the various restaurants. Nishimura features Japanese dishes and Chinese food is available at JIA. Drinks can be enjoyed at the hotel's 3 lounges and bars. The hotel's spa features a selection of relaxing treatments, as well as a sauna and a hot tub. Guests can exercise at the fitness center or play a game of tennis. Shangri-La also provides 24-hour room service and reception. Shangri-La Jakarta is 1.2 mi from Jakarta's National Monument. It is 14 mi from the Soekarno Hatta Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Asian, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
8.8
Free Wifi
8.7
High score for Jakarta

Select topics to read reviews:

Guests who stayed here loved

  • Mohd
    Indonesia Indonesia
    Check in process is easy and fast. All the start is very friendly and helpful. The room is cozy, the bed is comfortable.
  • Diah
    Indonesia Indonesia
    Swimming pool, the breakfast and all the staff make us feel at home especially mba Lia at satoo, mba Kristi and Putri at lounge
  • Heike
    Indonesia Indonesia
    The lounge service and hospitality is best and kids love the pool. Most of the staff goes extra mile to ensure we enjoyed the stay. Special thanks to Charlote in horizon who helped us with late checkout so the kids can enjoy the pool longer, mas...
  • Natalia
    Thailand Thailand
    We had a wonderful stay at Shangri-La Jakarta! The rooms were spotlessly clean, and the staff was incredibly welcoming and friendly. A special mention to **Murniati**, the hostess, who made us feel very comfortable. At the breakfast buffet, the...
  • Younis
    Oman Oman
    Very professional stuff and very clean property. Also, the breakfast is outstanding. Thank you very much Shangri-La Jakarta team and please keep up the same vibes always
  • Mahmood
    Oman Oman
    Excellent location, nice breakfast with wide variety. Friendly staff and very helpful, thanks to RIDO and RANDY at the concierge for their support.
  • Ihab
    Saudi Arabia Saudi Arabia
    Just a recommendation as a hotelier, you have to plan for floor & room carpet change. Thanks
  • Maciej
    Singapore Singapore
    Helpful and friendly staff was the highlight. Breakfast and room were excellent
  • Brian
    Australia Australia
    The Shangri-La Hotel provided an exceptional experience for our family, particularly for our 5-year-old. The rooms were not only comfortable but also well-appointed with all necessary amenities, making our stay extremely pleasant. One of the...
  • Adam
    Australia Australia
    Beautiful hotel that is very well appointed. The pool is next level, super huge and has the perfect combination of quiet space for adults and a kids area that is akin to a water park with slide. The rooms are large and clean and the bathroom was...

Hotel area info

Restaurants
5 Restaurants On Site

  • JIA
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • SATOO
    • Cuisine
      Chinese • Indian • Indonesian • Italian • Japanese • Seafood • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Nishimura
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
  • Rosso
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
  • B.A.T.S.
    • Cuisine
      American • International
    • Open for
      Dinner • Cocktail hour

Amenities of Shangri-La Jakarta
Great facilities! Review score, 9.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Pool view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Water park
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Indonesian
  • Japanese
  • Chinese

House rules
Shangri-La Jakarta takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 9:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
Rp 544,500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Jakarta