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Experience world-class service at The Alena Resort a Pramana Experience

Offering an outdoor pool with sun terrace, The Alena Resort is located in Ubud, a 15-minute drive from Ubud Palace and Ubud Market. The resort offers free WiFi access throughout the premises and Guests also enjoy daily scheduled shuttle service from resort to the Ubud town Every room at The Alena Resort is fitted with air conditioning, a flat-screen TV with cable channels and a refrigerator. It's furnished with a four-poster bed with mosquito nets, a wardrobe, a desk and a dining table. Each room comes with an en suite bathroom. For extra comfort, guests are provided with a hairdryer, slippers, bathrobes and free toiletries. Guests can enjoy a meal at the restaurant or order room service to dine in privacy. Relaxing massages can be requested at the spa centre. The resort also offers a 24-hour front desk. The staff can arrange car rental, bike hire and airport transfer at a surcharge. Elephant Cave is 5 km from The Alena Resort, while Ubud Monkey Forest is 5 km from the property. Ngurah Rai International Airport is 23 km away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pramana Experience
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.4)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American

Free parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Hot tub/Jacuzzi


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 single bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
8.4
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Helen
    United Arab Emirates United Arab Emirates
    Everything. A stunning hotel with very friendly and helpful staff.
  • Kayan
    United Kingdom United Kingdom
    Clean, beautifully designed! Staff are super friendly! They organise mopeds for you, help you with day trips, welcome you “home”! Room was beautiful ! WiFi was good, Room service food was ok, 7/10
  • Paulo
    Portugal Portugal
    The Alena Resort was an amazing experience. The attention to details and the top-notch service provided by the staff were the highlights of this hotel. The ambiance of the resort was one of a tropical paradise. The food at the restaurant was very...
  • Arthur
    Netherlands Netherlands
    Restaurant is 10/10. Great service of the staff, very helpful. They'll do everything they can to make you feel at home.
  • Starre
    United Kingdom United Kingdom
    Everything, the team, the pools, the spa it was all beautiful! The location was in a quiet place of Ubud.
  • Starre
    United Kingdom United Kingdom
    Everything, it was clean, lush, beautiful and the villas amazing. The spa was beautiful, the massages heaven and the therapists were lovely. The two pools were amazing an the team were all helpful and smiley. Thank you team Alena 💫
  • Olivia
    United Kingdom United Kingdom
    Lovely pool, nice spacious rooms, great breakfast, lovely staff who loved children
  • Lina
    Australia Australia
    The experience was wonderful, the staff, everyone of them was helpful and delightful. The rooms had a Balinese feeling, the pools were nice and we had fun and relaxing time. The yoga was one of the best I had!
  • Andreea
    United Kingdom United Kingdom
    The resort is a little oasis in Ubud. Close to Ubud centre, they offer shuttle services for the guests. We also booked a private tour with their driver, Gusti, who was extremely friendly and gave us a lot of information about every place we...
  • Valentina
    New Zealand New Zealand
    The staff was great. The location is close to Ubud. The swimming pool and rooms were clean.

Property surroundings

Restaurants
1 restaurant on site

  • Perantenan Restaurant
    • Cuisine
      American • Indian • Indonesian • Italian • Mexican • Pizza • Seafood • Australian • Local • Asian • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities of The Alena Resort a Pramana Experience
Great facilities! Review score, 9.4

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Free parking
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Garden view
  • View

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Tumble dryer
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Car hire
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • English
  • Indonesian
  • Japanese

House rules
The Alena Resort a Pramana Experience takes special requests - add in the next step!

Check-in
From 14:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11 - 16 years
Extra bed upon request
Rp 600,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please inform The Alena Resort a Pramana Experience in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about The Alena Resort a Pramana Experience