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Offering an outdoor pool with sun terrace, The Alena Resort is located in Ubud, a 15-minute drive from Ubud Palace and Ubud Market. The resort offers free WiFi access throughout the premises and Guests also enjoy daily scheduled shuttle service from resort to the Ubud town Every room at The Alena Resort is fitted with air conditioning, a flat-screen TV with cable channels and a refrigerator. It's furnished with a four-poster bed with mosquito nets, a wardrobe, a desk and a dining table. Each room comes with an private bathroom. For extra comfort, guests are provided with a hairdryer, slippers, bathrobes and free toiletries. Guests can enjoy a meal at the restaurant or order room service to dine in privacy. Relaxing massages can be requested at the spa center. The resort also offers a 24-hour front desk. The staff can arrange car rental, bike hire and airport transfer at a surcharge. Elephant Cave is 3.1 mi from The Alena Resort, while Ubud Monkey Forest is 3.1 mi from the property. Ngurah Rai International Airport is 14 mi away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pramana Experience
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.4)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American

Free Parking Available On Site

Activities:

Fitness center

Spa

Hot tub/Jacuzzi


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Availability

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Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
8.4
Free Wifi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Vipul
    Qatar Qatar
    Staff is great - hospitable and genuinely work hard to make your stay comfortable. Breakfast was great! Definitely not a 5-star property. It is advertised as a 5-star on booking.com. The hotel’s website itself shows it as a 4-star. I would argue...
  • Ulysse
    Singapore Singapore
    The resort is a well balanced composition that allows to relax and enjoy your stay to the fullest.
  • Dana
    United States United States
    It felt small even though it was a medium size resort with two pools. It was relaxing, there were complete facilities with a great spa, yoga, gym, restaurant, evening performances and other activities.
  • Hasan
    United States United States
    The staff,property, accommodations and overall experience. Standout staff, Dewi (restaurant and pool bar) she was a pleasure, a bright smile accommodating and knowledgeable. I must commend Resort manager Indira on leading a great staff. Also,...
  • Ave
    Estonia Estonia
    The staff at The Alena provided an amazing welcome. The service was thorough, and they paid detailed attention to every person. We highly appreciated the restaurant and the quality of the food. The area is elegant and calm, and everything was...
  • Colect
    Spain Spain
    Highly recommended hotel. All experience was amazing. They are taking care of everything. You don't need to think about nothing, they do everything for you, to be totally relaxed.
  • Jonathan
    United Kingdom United Kingdom
    Everything The staff were amazing The food was good Room was cleaned twice a day Spa was very good We had a full day tour with a private driver(Gusti) and he was very good
  • Hos
    United States United States
    The breakfast was really very good. Excellent selection and increased service.
  • Venkatesh
    India India
    Breakfast is exceptional, Pool is great, rooms are amazing as well. The landscaping of this place is amazing and is perfect for a romantic getaway with your partner.
  • Raed
    United Arab Emirates United Arab Emirates
    Staff is super friendly. Facilities are very nice. Food is very good and great value.

Area info

Restaurants
1 Restaurant On Site

  • Perantenan Restaurant
    • Cuisine
      American • Indian • Indonesian • Italian • Mexican • Pizza • Seafood • Australian • Local • Asian • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities at The Alena Resort a Pramana Experience
Great facilities! Review score, 9.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Spa
  • Restaurant
  • Fitness center
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Garden view
  • View

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Dryer
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Car rental
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • Indonesian
  • Japanese

House rules
The Alena Resort a Pramana Experience takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
11 - 16 years
Extra bed upon request
Rp 600,000 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please inform The Alena Resort a Pramana Experience of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about The Alena Resort a Pramana Experience