You might be eligible for a Genius discount at The Win Hotel Surabaya. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

The Win Hotel Surabaya offers accommodation in Surabaya. Guests can enjoy the on-site restaurant. All rooms are equipped with an LED TV with cable channels. Rooms have a private bathroom. Extras include slippers and free toiletries. Electric kettle and hairdryer are available upon request. There is a 24-hour front desk at the property. Submarine Monument is 300 metres from The Win Hotel Surabaya, while Bambu Runcing Monument is 400 metres from the property. Juanda International Airport is 13 km away. Tunjungan Plaza Shopping Centre is about 3 km away and Gubeng Railway Station is around 700 metres from the hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 single bed
2 double beds
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Guest reviews

Categories:

Staff
8.4
Facilities
6.0
Cleanliness
6.5
Comfort
7.0
Value for money
6.1
Location
7.5
Low score for Surabaya

Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • iCafe
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

Facilities of The Win Hotel Surabaya

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen

View

  • City view

Outdoors

  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Special diet menus (on request)
  • Snack bar
  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.

Parking
No parking available.

Reception services

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Upper floors accessible by elevator

Wellness

  • Massage
    Additional charge

Languages spoken

  • English
  • Indonesian

House rules
The Win Hotel Surabaya takes special requests - add in the next step!

Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please inform The Win Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about The Win Hotel Surabaya