1. In order to keep our accommodation costs as affordable as possible for all guests, we have adopted a pay-as-you-go system for certain amenities, such as locks, bath kits, and towels. By offering these items on a chargeable basis, we can maintain lower base prices for our rooms, making our hostel accessible to budget-conscious travellers.

2. We understand that different travellers have different preferences and requirements, so we aim to provide flexibility in our offerings. We cannot guarantee accommodation in the same dorm room. Allocation of a room in a specific private room category may vary depending on availability until the time of check-in.

3. Please note that Local IDs are allowed in our property.

4. Please note that the Hosteller's Unbox Cafe is vegetarian, and we promote self-service only.

5. Cafe operates only for limited hours.

6. Right to admission reserved.

7. Foreign Guest are not allowed.

Any form of misconduct towards fellow travellers, whether male or female, will result in immediate check-out. This includes verbal abuse, harassment, physical intimidation, or any inappropriate behaviour that affects the comfort and safety of others

We kindly request guests to refrain from drug, alcohol use. Violators will be promptly asked to leave and permanently blacklisted.

The hostel is pet friendly. However, pets are allowed in private rooms only. Pets are strictly not allowed in the dorms. Any damages, in case, incurred during the stay shall be attributable to the pet owners.

Discount coupons will not be applicable if the guest requests an upgrade.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知The Hosteller Chakrata您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。