In order to keep our accommodation costs as affordable as possible for all guests, we have adopted a pay-as-you-go system for certain amenities, such as locks, bath kits, and towels.

By offering these items on a chargeable basis, we can maintain lower base prices for our rooms, making our hostel accessible to budget-conscious travellers.

We understand that different travellers have different preferences and requirements, so we aim to provide flexibility in our offerings.

We cannot guarantee accommodation in the same dorm room. Allocation of a room in a specific private room category may vary depending on availability until the time of check-in.

Right to admission is reserved.

Consumption of alcohol, drugs & outside food is strictly prohibited at our hostels. In case anyone is found indulging in such activities, anywhere inside the hostel premises, we shall be liable to take strict actions ultimately leading to asking you to vacate the premises immediately. The guest shall also be deemed unfit to continue any further at any of our hostels in case of non-adherence of general policies, misbehavior (physical/mental/verbal or in any kind) with other guests or hostel management, theft, vandalism, trespassing, non-payment/delay in payment of dues, other guest inconveniences or any such unwarranted actions. In all such cases, the guest shall be asked to vacate the premises immediately without any refunds.

The hostel is pet friendly. However, pets are allowed in private rooms only. Pets are strictly not allowed in the dorms. Any damages, in case, incurred during the stay shall be attributable to the pet owners.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Hosteller Ooty您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。