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About this property

Comfortable Accommodation: El Cielo in Portmore offers family rooms with sea, mountain, or garden views. Each room includes air-conditioning, a private bathroom, and a balcony. Relaxing Facilities: Guests can enjoy a sauna, hot tub, and indoor and outdoor swimming pools. The property features a terrace, garden, and outdoor seating areas. Convenient Location: Sugarman Beach is a 13-minute walk away, while Hellshire Beach lies 2 km from the property. Boardwalk Beach is also 2 km distant. Guest Services: El Cielo provides free WiFi, private check-in and check-out, and a paid shuttle service. Additional amenities include a shared kitchen, hot tub, and room service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Breakfast info

    • Continental, Breakfast to go

    • Free private parking available on-site


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Availability

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Room type
Number of guests
 
1 large double bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anna-kay
    United Kingdom United Kingdom
    I am going to start this by saying that Peter and Joy are amazing host and such lovely people. The home felt like a family home from another era with amazing wood work, high ceilings, large rooms and Arts work downstairs. I felt like I was in a...
  • Kristi
    United States United States
    The room was spacious and clean and the hosts were very nice. The breakfast was great and abundant.
  • Carletta
    Canada Canada
    This place is beautiful and very comfortable, my family and i enjoyed every moment of it. Breakfast was amazing 😊 i would definitely go back there again to stay.
  • Coretta
    United States United States
    Breakfast was excellent...my husband and I really enjoyed it and BIG UP to her servers, they always have a smile on their face. Big up to Ms Joy who made our stayed their very comfortable and pleasant...love our chats! Definitely will be staying...
  • Rebecca
    United States United States
    The host and staff made you feel so welcome. The breakfast was great. The place is beautiful and I loved the pool. So close to the beach. I enjoy that as well.
  • Ambersley
    United States United States
    The owners were so welcoming and accommodating to all my needs. The Wife, Joy she prepared breakfast for me although it was not necessary as I was leaving so early in the morning 7am and I appreciate her so much for that...GOOD CHEF.. Everything...
  • Alicia
    United Kingdom United Kingdom
    Peter and Joy who run the place are marvellous. As is Troy who works for them and Mitzy, the cab driver too. Wonderful people! Big love to you all. Best Jamaican breakfasts and you can get dinner if you order early enough. Wonderful beds and such...
  • Reynelle
    Trinidad and Tobago Trinidad and Tobago
    The beauty of the property, overlooking the city lights at night, is an absolutely treasure, I couldn’t have asked for better scenery express!! The vintage and rustic furniture made you feel like you stepped back into Victorian time, I absolutely...
  • Sharon
    United States United States
    Joy and Peter treated me like royalty, they went above and beyond to try to make my stay comfortable and to meet my needs. I travel alone so it is important to feel safe and I felt very safe and protected with them. Joy is a great chef and the...
  • Aldaine
    Jamaica Jamaica
    The food was amazing, big up to joy for all of her beautiful breakfast she is a great cook. The view is great, a quiet place to relax and chill will be going back for sure. Would recommend to anyone

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Peter and Joy Jarrett

Company review score: 9.9Based on 39 reviews from 1 property
1 managed property

Company information

I am ex-military. I served in the Jamaica Defence Force (JDF) for fifteen (15) years and retired as a staff sergeant. I was also a security consultant and an investigator after retirement and later became a life underwriter/advisor with one of Jamaica's largest insurance companies. Since leaving the field of insurance, I have become been involved in business (i.e. real estate and the importation of various commodity items. I am presently the House Manager of 'El Cielo'.

Property information

'El Cielo' is uniquely designed, with each room having its own balcony and bathroom. The home is expensively furnished and the food provided by my partner (wife) is second to none.

Neighbourhood information

The property is called 'El Cielo'. It is located on a plateau, in an area known as St Georges's, overlooking the turquoise Caribbean ocean and experiences an year round weather, similar to that of Arizonian (USA) spring. The view from 'El Cielo' is exhilarating; with meandering mountains in the background and the beautiful Caribbean Sea in its foreground. It is located in Jamaica's largest Parish, St Catherine and features one of the largest growing community (Portmore) in the Caribbean. 'El Cielo' is in close proximity (a five (5) minutes car ride) to the world famed Hellshire Beach and the two Sisters' Caves. Another renowned beach, Fort Clarence is also close by. Fifteen (15) minutes (5 miles) form 'El Cielo' is Portmore. There are numerous shopping plazas and malls located there. Close by Horse Racing enthusiasts can witness horse racing at its utmost (Caymanas Park Horse Racing Track). Also within reach, is the Caymanas Golf Course. The country's capital (KIngston) is a half an hour's car drive away and features numerous hotels, with exquisite restaurants, gaming lounges and night clubs, Bob Marley's Museum and Devon House (once owned by Jamaica's first black millionaire).

Language spoken

English

Property surroundings

Facilities of El Cielo
Great facilities! Review score, 9.7

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Airport shuttle
  • Room service
  • Facilities for disabled guests
  • Family rooms
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)

View

  • City view
  • Landmark view
  • Mountain view
  • Sea view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Private beach area
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Shared kitchen

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Beach

Living Area

  • Sofa
  • Seating Area

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Food & Drink

  • Fruits
  • Special diet menus (on request)

Internet
Good free WiFi 46 Mbps. Suitable for streaming HD content and making video calls. Speed test carried out by the host.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Express check-in/check-out

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Private entrance
  • Car hire
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Room service

Accessibility

  • Lower bathroom sink
  • Upper floors accessible by stairs only

2 swimming pools

Pool 1 - indoor

  • Open all year

Pool 2 - outdoorFree!

  • Open all year

Wellness

  • Hot tub/Jacuzzi
  • Sauna

Languages spoken

  • English

House rules
El Cielo takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

Please inform El Cielo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about El Cielo