Offering a spa and a swimming pool with a wave machine and water slides, Moon Palace Jamaica - All Inclusive - All Inclusive is located on the beachfront in Ocho Rios. The property has a dolphinarium where guests can swim with dolphins at an additional cost. Each stylish modern room has a liquor dispenser stocked with international brands. Rooms have full or partial views of the sea and offer satellite TV, air conditioning, a mini-bar and a coffee machine. A bottle of red wine is also provided on arrival and free WiFi is available. The private bathrooms come with a shower and bathrobes. At Moon Palace Jamaica - All Inclusive Grande you can enjoy all-inclusive meals in the restaurants, as well as free snacks 24-hour a day. You will also find a tennis court, a fitness center and water sports facilities. A wide range of activities are popular in the surrounding area, including cycling, fishing and snorkeling. The property offers free parking. Montego Bay Airport is 62 mi away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Continental, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Fitness center

    • Game room

    • Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
1 king bed
2 full beds
and
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
1 king bed
or
2 full beds
1 king bed
or
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
or
2 full beds
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Guest reviews

Categories:

Staff
8.3
Facilities
8.3
Cleanliness
8.6
Comfort
8.5
Value for money
7.5
Location
8.7
Free Wifi
9.1
High score for Ocho Rios

Select topics to read reviews:

Guests who stayed here loved

  • Nuha
    Canada Canada
    Honestly, everything was wonderful except for one issue. When I arrived at the hotel, I was supposed to check in at 3:00 PM, but unfortunately, I wasn’t able to do so until around 5:00 PM. This delay was quite frustrating, as I believe check-in...
  • Richard
    Jamaica Jamaica
    I liked everything. The amenities were great, and the staff was exceptional.
  • Earl
    Jamaica Jamaica
    Nice food variety, kids loved the games rooms. Room was great.
  • K
    Kenneth
    Jamaica Jamaica
    Location is priceless. Great staff. Staff should be paid a living wage, they work hard
  • Lisanne
    Trinidad and Tobago Trinidad and Tobago
    Food was exceptional, staff was friendly and attentive and the resort had magnificent views.
  • Kemoy
    Jamaica Jamaica
    The food was super nice and the staffs make you feel like your at home . Hotel is very clean
  • Mariana
    Peru Peru
    The location was stunning, the beach was beautiful, and the staff embodied an authentic Jamaican vibe—it was amazing! Jamaicans have a laid-back attitude, and to truly enjoy the experience, you have to embrace their Bob Marley-inspired energy. I...
  • Barrett
    Jamaica Jamaica
    The staff was excellent,love,love, then the food,love every bit of it,Moon Palace Jamaica,exceptional,my kids want to go back🤣
  • Karen
    Jamaica Jamaica
    Staff had excellent customer service and very helpful. Room was clean and fresh.
  • Chakia
    United States United States
    The property is very Family oriented and kid friendly. I was very comfortable with my 16yr old venturing off to the game room without me.

Area info

Restaurants
12 Restaurants On Site

  • Buccaneers Reef
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • La Gondola
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Pier 8
    • Cuisine
      Seafood
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Momo
    • Cuisine
      Chinese • Japanese • Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Gourmet Corner
    • Cuisine
      Italian • Pizza • Sushi
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Boulangerie (Coffee shop)
    • Open for
      Brunch • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Piano Bar
    • Open for
      Cocktail hour
  • Loud Bar
    • Open for
      Cocktail hour
  • Lobby Bar
    • Open for
      Cocktail hour
  • Snack Bar and Grill
    • Open for
      Cocktail hour
  • Sun Deck (Pizza and Snacks)
    • Cuisine
      Pizza
  • Sun Deck Grill
    • Cuisine
      Grill/BBQ

Resort facilities at Moon Palace Jamaica - All Inclusive
Great facilities! Review score, 8.3

Most popular amenities

  • 4 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed
  • Drying rack for clothing

Activities

  • Beach
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Snorkeling
  • Diving
  • Ping-pong
  • Pool table
  • Playground
  • Game room

Living Area

  • Sitting area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Car rental
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

4 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 3 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 4 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Locker rooms
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Moon Palace Jamaica - All Inclusive takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Guest who book 4 nights or more will get US$250 Spa Credit. A 16% service fee applies to services paid with Spa Credit. Other terms and conditions may apply.

Please note that if a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

All older children or adults will pay extra fee directly at the property and depend on travel dates, please contact the property for more information.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moon Palace Jamaica - All Inclusive