Experience world-class service at Akan Yuku no Sato Tsuruga

Set on the shores of Lake Akan, Akan Yuku no Sato Tsuruga offers beautiful hot-spring baths and a variety of shops and restaurants. The spacious Japanese rooms feature tatami (woven-straw) flooring. A range of rooms are available at Akan Yuku no Sato Tsuruga. Guests can choose Western beds or Japanese futons, and rooms with a private hot-spring bath are offered. All rooms include a flat-screen TV and a private bathroom. Just 150 metres from Ainu Kotan Folk Village, the hotel is a 10-minute walk from Akandake-Jinja Shrine. The property is an 80-minute bus ride from Kushiro Airport. Guests can relax in the hot tub or sauna, or unwind with a massage. A tour desk and karaoke rooms are on offer. Tenga Restaurant offers Western, Japanese and Chinese cuisines. Kitarikyu has a Japanese menu. The hotel also has a cafe and bar.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Private parking available

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
2 futon beds
5 futon beds
2 single beds
4 futon beds
2 single beds
and
2 futon beds
4 futon beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
8 futon beds
8 futon beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
2 single beds
and
2 futon beds
2 single beds
2 single beds
and
2 futon beds
2 large double beds
and
2 futon beds
2 single beds
5 futon beds
2 single beds
5 futon beds
4 futon beds
2 single beds
and
2 futon beds
2 single beds
Bedroom
2 single beds
and
2 futon beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.0
Location
9.0
Free WiFi
7.6

Select topics to read reviews:

Guests who stayed here loved

  • Yi
    Singapore Singapore
    The best hot spring at Lake Akan! The breakfast and dinner are great as well. The room is clean and tidy. Highly recommended!
  • Pai
    Singapore Singapore
    Very luxurious hotel, variety foods & beverages, good surrounding area , provided shuttle bus to car park
  • Heidi
    Australia Australia
    Great onsen, amazing view, great customer service. Another amazing stay during winter, great food selection, love the rooftop onsen and its definitely amazing in the morning A lot of activities near the hotel and the frozen lake adventures...
  • Lee
    Singapore Singapore
    Near the snow activities. Fire works in the Winter. Good location . It’s a big hotel and it runs well with ample seats n tables in its restaurant.
  • John
    Australia Australia
    Onsens and food were fantastic. Such a wonderful experience. Great location with respect to township and proximity to the Ainu village. We were lucky enough to experience the ice festival at the time that was terrific.
  • Loupepe
    Singapore Singapore
    - The public outdoor onsen is exceptional and a must go! They switch the baths for women and men at regular timings each day so i highly recommend going to both if you have the time. - The buffet dinner and breakfast included in our stay had such...
  • Justin
    Australia Australia
    An onsen hotel with a lot of facilities that can be enjoyed by all ages. Our room was comfortable and hotel is located near next to the lake and surrounding attractions. Service from staff is also very excellent. I would like to especially thank...
  • Erik
    Laos Laos
    Onsen was very good and available in 3 locations. On the Ground Floor & 8th Floor of the main building as well as on the 3rd Floor of the adjacent wing. Onsen on the Ground Floor of the main building is by far the best followed by the 8th Floor....
  • Claudia
    Italy Italy
    The hotel is amazing. There are a lot of shops inside as well as three onsen. The B1 onsen is amazing with a rock rotenburo with an amazing view on Lake Akan. The Japanese room was great! And buffet breakfast and dinner have a lot of choices.
  • Kwan
    Hong Kong Hong Kong
    Their onsen were really good. Wide range of local and international dishes offered at the dinner and breakfast buffets.

Property surroundings

Restaurants
1 restaurant on site

  • TENGA
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Facilities of Akan Yuku no Sato Tsuruga
Great facilities! Review score, 8.9

Most popular facilities

  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Free WiFi
  • Restaurant
  • Private parking
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Ski

  • Ski pass vendor

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Karaoke
    Additional charge
  • Games room
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not needed) and costs ¥400 per day.

  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna

Languages spoken

  • English
  • Japanese
  • Chinese

House rules
Akan Yuku no Sato Tsuruga takes special requests - add in the next step!

Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

Please note, additional charges will apply for children. Please note that child rates apply to children who are 6 years and younger and adult rates apply for children who are 7 years and older. Please contact the property for details.

Please be informed that no pets are allowed to stay or entire property premises, except for guide dogs / service dogs. Please make sure to contact the property in advance if a guide dog or service dog will be accompanying your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Akan Yuku no Sato Tsuruga in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

FAQs about Akan Yuku no Sato Tsuruga