竹泉荘 Chikusenso Onsen

–Excellent location – show map
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竹泉荘 Chikusenso Onsen

Lock in a great price for 竹泉荘 Chikusenso Onsen – rated 9.6 by recent guests!

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Lock in a great price for 竹泉荘 Chikusenso Onsen – rated 9.6 by recent guests! to get started.
Scored 9.6
9.6
Rated exceptional
Exceptional
63 reviews

Free Wifi

10

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About this property

Elegant Accommodations: 竹泉荘 Chikusenso Onsen in Zao offers a 5-star ryokan experience with adults-only access. Guests enjoy a hot spring bath, spa facilities, fitness center, sun terrace, and a beautiful garden. Comfortable Amenities: The property features free WiFi throughout, a restaurant serving Japanese cuisine, a bar, and a lounge. Additional amenities include a public bath, beauty services, wellness packages, and a picnic area. Prime Location: Located 22 mi from Sendai Airport, the ryokan is near hot spring areas. Guests can enjoy activities such as skiing, hiking, and cycling. Highly rated for its excellent service and delicious breakfast.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Free Wifi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • Vegetarian, Asian

    • Free Private Parking Available On Site

    • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
3 futon beds
2 full beds
and
2 futon beds
2 full beds
and
2 futon beds
2 twin beds
and
1 futon bed
2 full beds
and
2 futon beds
2 full beds
and
2 futon beds
2 full beds
and
1 futon bed
1 full bed
2 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.7
Cleanliness
9.9
Comfort
9.9
Value for money
9.0
Location
9.0
Free Wifi
10
High score for Zao

Select topics to read reviews:

Guests who stayed here loved

  • Yingyu
    United States United States
    “The room, the food, the view, the staffs, the wild cat in the private onsen, and everything else… The ENTHUSIASM, KNOWLEDGE AND WARMTH of the friendly people working in the hotel - Especially Mr. Li Fan - because of his thoughtful arrangements,...”
  • Vansamorn
    Thailand Thailand
    “Excellent service, good food, very nice room and onsen.”
  • Anh
    United States United States
    “Exceeded all expectations. The half board meals are extremely generous. I could not eat all the Wagyu beef. Everything worked like in a dream. Will come back every year now.”
  • Peter
    Germany Germany
    “In short: it's an absolutely fantastic onsen. We had a wonderful time from start to finish, even decided to add an extra night because I didn't want to leave after just two nights. Everything is of an extremely high standard, be it the fantastic...”
  • Cheryl
    Hong Kong Hong Kong
    “Staff are nice. Facilities are great. Dinner and breakfast are delicious. We were given snacks as night food. Private onsen was available. Can see stars at night.”
  • Anthony
    Australia Australia
    “This is the best Japanese experience The surrounds are luxurious and subdued The staff are very friendly and helpful The food is excellent and a truly superb Japanese experience A place to really relax”
  • 倧源
    Taiwan Taiwan
    “Every detail is designed perfectly, including interior and architecture itself. If you love design, you have to come. Private onsen you have to try.”
  • Katarzyna
    Netherlands Netherlands
    “It was an amazing stay at 竹泉荘 Chikusenso Onsen. Everything was perfect: spacious room with all amenties that you need, super friendly and helpful staff, beautifully designed lounges and relaxing onsen! The hotel also offers transfer from Sendai...”
  • Peter
    Australia Australia
    “Location was great, meals were superb, onsen was great”
  • Paayal
    Australia Australia
    “Cost of food is high but the quality was good and tasty. Beautifully presented too.”

Managed by Osbert Hotels

Company review score: 9.7Based on 63 reviews from 1 property
1 managed property

Property info

Chikusenso, a high-end Japanese onsen resort operating since the 1970s, underwent a major renovation from 2010 to 2011. World-renowned Architect Yukio Hashimoto led the project, blending traditional Japanese aesthetics with modern materials, and seamlessly integrating architecture with nature. Mr. Hashimoto aimed to maintain Chikusenso's Japanese ryokan essence, describing it as "less intense and more intimate" than a western hotel. "We created something unique by combining traditional design with modern materials," In an interview Hashimoto explained. He used kimono fabric for sliding partitions and red lacquer in bathtubs, giving traditional elements new relevance. Despite these innovations, Chikusenso retains its ryokan feel. Hashimoto balanced modern touches with traditional craftsmanship, such as a large Japanese-style iron bell in the main living room. He also emphasized nature connection, installing floor-to-ceiling windows to showcase surrounding trees, and creating a central courtyard with a bubbling stream fed by a nearby river. The same river supplies the water to Chikusenso’s public baths. Hashimoto built the female bathing areas around existing trees, which now pierce through a wood deck. “I wanted to guests to feel a sense of wholeness with nature when they were sitting in the hot spring outside,” Hashimoto says. “The trees are growing from within it. It makes for a very comfortable experience.”

Neighborhood info

Chikusenso is nestled within Zao Quasi-National Park, a renowned mountainous region in the Tohoku area. This park, stretching approximately 40 kilometers, is composed of old and new volcanic formations. Here, you'll find stunning landscapes, including the towering Iwasaki Rock and breathtaking gorges. North Zao showcases ancient volcanic terrains, while Central Zao is home to the iconic volcanic lake, Okama, and magnificent waterfalls. South Zao boasts vast wetlands and the world-famous winter spectacle of snow monsters. Located near the starting point of Zao ECOLINE, a scenic road connecting Miyagi and Yamagata prefectures, Chikusenso is a popular base for exploring the beauty of Zao. Many guests drive here from nearby areas or even Tokyo to enjoy the stunning scenery and go hiking around Okama after breakfast. The hiking trail around Okama is featured in Lonely Planet's "Best Day Walks in Japan." Zao's ski resort is also listed as the one of the best ski destinations in Japan by Lonely Planet.

Languages Spoken

English,Japanese,Chinese

Area info

Restaurants
1 Restaurant On Site

  • 日本料理「竃神」
    • Cuisine
      Japanese

Amenities of 竹泉荘 Chikusenso Onsen
Great facilities! Review score, 9.7

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Free Wifi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Garden view

Outdoors

  • Picnic area
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Ski

  • Ski school
    Additional charge
  • Ski storage

Activities

  • Live music/Performance
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Cycling
  • Hiking
    Off-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • Satellite channels
  • CD player
  • DVD player
  • Fax
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Adults only
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Non-smoking rooms
  • Wake-up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

Spa

  • Spa/Wellness packages
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Japanese
  • Chinese

House rules
竹泉荘 Chikusenso Onsen takes special requests – add in the next step!

Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 9:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 22:00 and 06:00
Children & Beds

Child policies

Children over 7 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

Please note that restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 19:00.

Child rates may apply for children between the ages of 6 and 12 depending on the plan. For more information, please contact the property directly.

Please inform 竹泉荘 Chikusenso Onsen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about 竹泉荘 Chikusenso Onsen