You might be eligible for a Genius discount at Kobe Portopia Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Offering 12 restaurants, cafes and bars and a 24-hour front desk, Kobe Portopia Hotel is conveniently located just a 5-minute walk from Shimin Hiroba Station on the Port Island Line. Free WiFi access is available throughout the property. A free shuttle service from JR Sannomiya Station and Shinkobe Station is also available. Rooms here will provide you with a flat-screen TV, air conditioning and a mini-bar. Rooms are equipped with a refrigerator, an electric kettle and a green tea set. Private bathrooms come with free toiletries, a hairdryer and a bath. Portopia Hotel Kobe offers an indoor pool, a fitness center and a tennis court. In addition, reception services such as a concierge service, currency exchange and luggage storage are also offered. A wide variety of Japanese, French, Chinese and Western cuisines are available at the many restaurants, cafes and bars on site. The Nankin-machi China Town area is a 10-minute train ride away, while Sannomiya Station is a 15-minute shuttle bus ride away. Kobe Kitano Ijinkai-gai can be accessed within a 25-minute train ride. Kansai International Airport is a 65-minute shuttle bus ride away from Sannomiya Station.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Parking available at the hotel


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
3 twin beds
2 twin beds
1 queen bed
2 twin beds
3 twin beds
2 twin beds
and
2 sofa beds
1 full bed
1 full bed
1 queen bed
2 twin beds
3 twin beds
1 full bed
1 queen bed
2 twin beds
3 twin beds
1 queen bed
2 twin beds
or
1 full bed
1 full bed
2 twin beds
3 twin beds
1 queen bed
2 twin beds
or
1 full bed
2 twin beds
or
1 full bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
8.9
Value for money
8.5
Location
8.6
Free Wifi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Aya
    Japan Japan
    Spacious rooms, very clean, good breakfast, well connected, kind staff. Family mart on the premises is much appreciated.
  • Salvador
    Japan Japan
    Overall good place, would recommend this hotel. Location is good if you have your own vehicle, but also there is a shuttle and taxis available at all times. Rooms were clean and very spacious, parking is available across from the entrance.
  • Danix
    Japan Japan
    The lobby is grand and beautiful with nice staff greeting and ready to assist. The rooms are spacious enough for 4 pax, it has a small balcony as well. There are complimentary bottled water, coffee, and green tea provided. They also have free...
  • Yukun
    China China
    It’s a beautiful hotel, lobby looks nice, room is bigger than most Japanese hotels. Free shuttle bus to downtown like every 20 minutes. The swimming pool is also very clean with helpful staff.
  • Micah
    Japan Japan
    Loved everything about it. We did not have the breakfast as we had lunch on the 29th floor. The bath room was spacious and the shower water power was very good.
  • Sharon
    Israel Israel
    Extra large room with a desk and sofa. Even a small balcony. The porliner trains stops at the entrance. There is also a free shuttle service every 20 minutes to sannomiya and shin Kobe. The water pressure was amazing, fire hydrant strength....
  • Vijay
    United States United States
    We've always stayed here when we are in Kobe. Always a pleasure staying in this hotel
  • Noah
    Japan Japan
    It was a wonderful hotel and close to some great spots I was here for my best friends wedding in Kobe and the stay was really comfortable !
  • Pavel
    Russia Russia
    Huge hotel in Port Island area, great pool, great hotel lobby, rooms are bit old, but for tourists they might be interesting (especially to see old Japanese radio). Train station 3 minutes from hotel lobby, with 0 chance to get wet as it’s under...
  • Hiromichi
    Japan Japan
    Spacious room. Cleanliness. Kindness of staff. Shuttle services to Sannomiya.

Hotel area info

Restaurants
6 Restaurants On Site

  • Sky Grill Buffet GOCOCU
    • Cuisine
      European
  • Chinese Shukei En
    • Cuisine
      Chinese
  • Teppannyaki Grill Tajima
    • Cuisine
      Grill/BBQ
  • Dining Cafe SOCO
    • Cuisine
      Italian • European
  • Traditional Japanese Cuisine Kobe Tamura
    • Cuisine
      Japanese
  • Sushi Suhiman
    • Cuisine
      Sushi

Amenities of Kobe Portopia Hotel
Great facilities! Review score, 8.6

Most popular amenities

  • 2 swimming pools
  • Non-smoking rooms
  • Parking on site
  • Free Wifi
  • Family rooms
  • Spa
  • 6 restaurants
  • Fitness center
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Ping-pong
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs ¥1,000 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Strollers

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – indoorAdditional charge

  • Open all year

Pool 2 – outdoorAdditional charge

  • Seasonal

Spa

  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Japanese
  • Chinese

House rules
Kobe Portopia Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print
Must-know information for guests at this property

Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation.

Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly.

Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.

If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show.

A free shuttle is provided by the property according to the following schedule:

Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00.

JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40.

JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30.

Please note that the schedule is subject to change without notice. Please check the hotel official website for details.

For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details.

Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30.

Only junior high school students and above will be allowed to use the club lounge after 17:00.

Starting April 1, 2025, check-out time will be changed to 11:00.

(Until March 31, 2025, check-out time is 12:00)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Kobe Portopia Hotel