Situated in Hakone, 8.7 km from Hakone-Yumoto Station, Suiun provides accommodation with a sauna, a hot spring bath and a public bath. This property offers access to a balcony, free private parking and free WiFi. The accommodation features a 24-hour front desk, a lift and luggage storage for guests. The ryokan will provide guests with air-conditioned units with a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a bidet. The ryokan offers some units with garden views, and each unit includes a kettle. The units are equipped with heating facilities. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Fuji-Q Highland is 48 km from the ryokan, while Shuzen-ji Temple is 49 km from the property.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Free private parking available on-site

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

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Guest reviews

Categories:

Staff
9.7
Facilities
9.8
Cleanliness
9.8
Comfort
9.8
Value for money
8.8
Location
9.2
Free WiFi
9.0
High score for Hakone

Select topics to read reviews:

Guests who stayed here loved

  • Ram
    India India
    The property, a traditional Ryokan, was very tastefully done with all facilities and amenities. The staff was super helpful and courteous. The Onsen baths, especially the private ones were great and relaxing. The staff went out of their way to...
  • Amanda
    Australia Australia
    We absolutely loved Suiun. The special attention to detail is superb as the choosing of a kimono and the pajamas is fabulous and we so enjoyed wandering around in our kimonos for breakfast and dinner. The room was huge and our private onsen was...
  • Le
    United Kingdom United Kingdom
    We loved every bit, every little detail, honestly we have stayed in many wonderful 5 star hotels and this beats them all! The staff we so attentive from the moment we walked in. The place was spotless. The dinner was incredible. They even gave us...
  • Thomas
    United Kingdom United Kingdom
    Everything about our experience at this Ryokan was exceptional. The rooms are spacious, very clean and have great amenities such freshly ground coffee, a selection of teas and cold drinks. The private onsen was very special and had a wonderful...
  • Kat
    Australia Australia
    The staff were all so very welcoming and the whole property was just beautiful.
  • Florent
    Czech Republic Czech Republic
    Very attentive staff Beautiful traditional Japanese apartment with outdoor bathtub and great view Delicious traditional Japanese breakfast and dinner
  • Mark
    Brazil Brazil
    Room is amazing (spacious, bathtub.. Crazy good) , service is fantastic (people are super nice and ready to help) , Onsen is sensational (infrastructure is incredible and they even have a cold bath and sauna), very good location (close to Gora and...
  • Leanne
    United Kingdom United Kingdom
    Wonderful place in great location! The private onsens were lovely and we were fortunate to have our own onsen on balcony too. Staff very helpful and polite. We had dinner and breakfast and it was beautifully presented with a wide variety of...
  • Yulia
    Netherlands Netherlands
    We had an absolutely wonderful stay in Hakone! From the moment we arrived, the staff made us feel incredibly welcome. They were attentive, friendly, and went above and beyond to ensure we had a comfortable experience. The rooms were simply...
  • Dinesh
    Netherlands Netherlands
    Very clean and serene. Luxurious but also authentic. Amazing food and services.

Property surroundings

Facilities of Suiun
Great facilities! Review score, 9.8

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Terrace
  • Balcony
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Accessible parking

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna

Bath/Hot spring

  • Open-air bath

Languages spoken

  • English
  • Japanese

House rules
Suiun takes special requests - add in the next step!

Check-in
From 14:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.

The fine print
Need-to-know information for guests at this property

Please inform Suiun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Suiun