5.4 miles from Hakone-Yumoto Station in Hakone, Suiun provides accommodations with access to a sauna, hot spring bath, and public bath. This property offers access to a balcony, free private parking, and free Wifi. The accommodation features a 24-hour front desk, an elevator, and luggage storage for guests. The ryokan will provide guests with air-conditioned units offering a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV, a terrace, and a private bathroom with a bidet. The ryokan offers some units with garden views, and each unit includes a kettle. The rooms are equipped with heating facilities. The ryokan is located in a geothermal area, with a number of hot springs for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Fuji-Q Highland is 30 miles from the ryokan, while Shuzen-ji Temple is 30 miles from the property.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.7
Facilities
9.8
Cleanliness
9.8
Comfort
9.8
Value for money
8.8
Location
9.2
Free Wifi
8.8
High score for Hakone

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Guests who stayed here loved

  • Alex
    United States United States
    Food was amazing. Great customer service. Loved the hot springs. rooms were spacious. very organized.
  • Susa
    United States United States
    The place is wonderful, very peaceful and beautiful. The food is incredible. I wish the price were a little bit lower because compared to other ryokans is quite high.
  • Thomas
    United States United States
    The service was exceptional. We especially liked the food served!
  • Ada
    United States United States
    We loved our 1 night stay here; everything was amazing, the room, service and amenities were wonderful. Next time we will book a room without the private bath because they have outdoor private baths for use. We had their traditional dinner and...
  • Bradford
    United States United States
    We cannot recommend this location enough we were blown away in every regard from the room itself to the staff to the breakfast, you name it. It was a 10 out of 10.
  • Julia
    Singapore Singapore
    Onsen in the unit was very private and make us feel very much at ease and comfortable as it is our first onsen experience. Nothing to dislike about it.
  • Carol
    United States United States
    Everything was perfect; clean, comfortable, excellent service, awesome food and facility. Close to the ropeway!
  • Hema
    United States United States
    Loved the property and the staff. Only thing I would like to suggest is to maybe cater to vegetarians as well. I understand that the meals are all about seafood and meat but many people that do come to visit the area are also vegetarian. The...
  • Philip
    United States United States
    As soon as you walk through the entry garden into the lobby, take off your shoes, walk across the tatami floors and enter the world of Suiun, you know you’re in for something exceptional. The spacious rooms are graciousl with attention to detail,...
  • Tomer
    Israel Israel
    We loved this place. So many extras and free amenities, so welcoming. Of course the in-room open air bath (onsen) was so nice, and the room itself was huge and beautiful. We had a small issue with our booking, but the hotel managed it amazing. I...

Area info

Amenities of Suiun
Great facilities! Review score, 9.8

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free Wifi
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Terrace
  • Balcony
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Accessible parking

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • 24-hour front desk

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe

General

  • Adults only
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Spa

  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna

Hot Spring

  • Open-air bath

Languages Spoken

  • English
  • Japanese

House rules
Suiun takes special requests – add in the next step!

Check-in
From 2:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 7:00 AM.

The fine print
Must-know information for guests at this property

Please inform Suiun of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Suiun