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Located within a 5-minute walk of Nagano Station and 1.6 miles of Zenkoji Temple, Chateraise Hotel Nagano provides rooms with air conditioning and a private bathroom in Nagano. Featuring a 24-hour front desk, this property also provides guests with a restaurant. Private parking is available on site. At the hotel, every room has a desk. Featuring a private bathroom with a bidet and free toiletries, rooms at Chateraise Hotel Nagano also provide guests with free WiFi, while some have a city view. All guest rooms in the accommodation are equipped with a flat-screen TV and a hairdryer. A buffet breakfast is available at Chateraise Hotel Nagano. Suzaka Zoo is 7.5 miles from the hotel, while Jigokudani Monkey Park is 21 miles away. Matsumoto Airport is 45 miles from the property.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Buffet

Private parking at the hotel

Public Bath


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 twin bed
2 twin beds
2 twin beds
1 twin bed
1 twin bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
8.8
Comfort
8.7
Value for money
8.7
Location
8.7
Free Wifi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Neil
    United Kingdom United Kingdom
    Very close to the station and impressive building, with a nice onsen
  • Elvine
    Indonesia Indonesia
    This is my first time staying in a nice room with complete facilities. The view is also nice. I like the free ice cream. The service is also good.
  • Jie
    China China
    Close to the train station, but in the east side and very quiet. Easy to take bus or local train to places in the city and nearby cities. Very convenient. Spacious room, good dessert, clean Onsen.
  • Hao
    China China
    Location, quality, view, room size, onsen, free welcome pastries and ice-creams everyday! On a nice day you can see the mountains of shiga kogen and hakuba from the lobby of the onsen! It's a few minutes walk from nagano station but is located in...
  • Jelan
    Hong Kong Hong Kong
    Conveniently located next to Nagano Station. Nice view from the restaurant on the 10th floor. Onsen, open till midnight.
  • Benjamin
    United States United States
    The buffet breakfast at the top floor, the public bath at the top floor.
  • Linda
    United States United States
    The rooms where very spacious and big, the staff was very friendly and overall great service! The hotel gave us cake and other sweet treats plus tea as a welcome gift and that was a great and very yummy detail. I Was very satisfied with this hotel.
  • Princess
    Japan Japan
    the parking, the welcome cake and eat all u can Ice cream, breakfast buffet, onsen and the room, and of course the kid friendly staff🥰
  • Anthony
    United States United States
    Very nice hotel Spacious rooms Great onsen Just a short walk away from Nagano train station Friendly staff Free pastries every day (delicious pastries) free ice cream
  • Rey
    Singapore Singapore
    Free flow ice cream bar was amazing! Dropped my wallet in the hotel due to my own fault. The staff were really kind to contact and assisted after they found wallet later on! Exceptionally thankful to the staff.

Hotel area info

Restaurants
1 Restaurant On Site

  • レストラン #1
    • Cuisine
      Japanese • European
    • Open for
      Breakfast

Amenities of Chateraise Hotel Nagano
Great facilities! Review score, 8.5

Most popular amenities

  • Non-smoking rooms
  • Private Parking
  • Free Wifi
  • Restaurant

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

Food & Drink

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs ¥1,000 per day.

  • Parking garage
  • Accessible parking

Services

  • Daily housekeeping
  • Baggage storage
  • 24-hour front desk

Safety & security

  • Key access

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Heating
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Spa

  • Public Bath

Languages Spoken

  • English
  • Japanese

House rules
Chateraise Hotel Nagano takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Chateraise Hotel Nagano