Located in a tropical garden on the South Coast of Diani Beach, this resort features a spa and sauna facilities. Each room offers a satellite TV. Guests can enjoy 4 restaurants and 4 bars on site. All air-conditioned rooms include a balcony with garden views, a small refrigerator and an electric kettle at Neptune Paradise Beach Resort & Spa Mombasa. An private bathroom equipped with a hairdryer is also provided. A fresh water pool is offered at Mombasa Neptune Paradise Beach Resort & Spa. Billiards and 2 tennis courts are shared with the resort. 5senses Sea Spa offers massages, 2 hot tubs and a sauna. Peponi serves breakfast, lunch and dinner and the poolside Olive Kitchen serves snacks during lunchtime and an à la carte menu in the evening at Mombasa Neptune Paradise Beach Resort & Spa. The Deck Restaurant overlooks the Indian Ocean and the poolside Jungle Restaurant serves sandwiches during the day and table d'hôte menu in the evenings. Also featured are 2 pool bars, a main bar and a boat bar. Mombasa is 1 hours’ drive from Neptune Paradise Beach Resort & Spa. Moi International Airport is 34 miles from the resort.

Distance in property description is calculated using © OpenStreetMap

Travelbook Hotels
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fishing

    • Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
8.4
Facilities
7.7
Cleanliness
8.2
Comfort
7.2
Value for money
6.4
Location
8.5
Low score for Galu

Select topics to read reviews:

Guests who stayed here loved

  • Meehyae
    Kenya Kenya
    All the dining staffs are very friendly and helpful, the buffet food was good.
  • R
    Ricky
    Kenya Kenya
    everything was good and staff were very friendly and helpful
  • Merveille
    Belgium Belgium
    Het personeel was echt wel mega vriendelijk, ze warren altijd beschikbaar met een grote smile in hun gezicht om te helpen. flora, Florence, Caro,? Maureen zullen ons bijblijven. De rust van het hotel ook al was het een all inn, sommige all inns...
  • Bratli
    Norway Norway
    Fin beliggenhet og god mat. Hadde bedbugs i senga de siste 3 nettene. Klødde og fikk sår overalt.

Area info

Restaurants
2 Restaurants On Site

  • Peponi
    • Open for
      Breakfast • Lunch • Dinner
  • Olive Kitchen
    • Cuisine
      Italian
    • Open for
      Dinner

Resort facilities at Neptune Paradise Beach Resort & Spa - All Inclusive

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Spa
  • Non-smoking rooms
  • Beachfront
  • 2 restaurants
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Fold-up bed

Activities

  • Aerobics
  • Archery
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Canoeing
    Additional charge
  • Darts
  • Windsurfing
    Additional charge
  • Ping-pong
  • Pool table
  • Playground
  • Fishing
    Additional charge
  • Tennis court

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Entertainment & Family Services

    • Outdoor play equipment for kids
    • Board games/Puzzles
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
      Additional charge

    General

    • Shared lounge/TV area
    • Air conditioning
    • Mosquito net
    • Tile/Marble floor
    • Family rooms
    • Hair/Beauty salon
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year

    Spa

    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Beauty services
    • Beach umbrellas
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Sauna
      Additional charge

    Languages Spoken

    • English

    House rules
    Neptune Paradise Beach Resort & Spa - All Inclusive takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Extra bed upon request
    Free
    Crib upon request
    Free
    4 - 6 years
    Extra bed upon request
    Free

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

    FAQs about Neptune Paradise Beach Resort & Spa - All Inclusive