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Boasting a fitness centre and terrace, as well as a restaurant, Hotel Arcoiris Tulum is situated in Tulum. Featuring an outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features a 24-hour front desk, a concierge service and ticket service for guests. At the hotel, the rooms are fitted with a wardrobe and a flat-screen TV. Tulum Archeological Site is 4.3 km from the accommodation, while Tulum Bus station is 200 metres from the property. The nearest airport is Cozumel International Airport, 80 km from Hotel Arcoiris Tulum.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
2 sofa beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.2
Free WiFi
8.0

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Guests who stayed here loved

  • Walter
    Austria Austria
    Very nice girl at the reception; room quite spacious, gym not really well equiped, nice roof terrace,good Location, everything very clean
  • Justine
    United Kingdom United Kingdom
    The staff were exceptionally helpful and the whole place was very clean. The location is great for those who need to be close to the bus station.
  • Kevin
    United Kingdom United Kingdom
    Staff were lovely , very kind and helpful , such a lovely , immaculately clean place to stay , pool was also lovely and clean . Slept really well as quiet at night , good location for bus stop and town , lots of restaurants and shops close by ....
  • Αλεξανδρος
    Greece Greece
    The hotel is at a very good location, near colectivo station for many attractions. Very clean and comfortable room. Emilio at the reception was very helpful, he gave us amazing tips for food and sightseeing! Highly recommended!
  • Griffin
    United Kingdom United Kingdom
    Nice clean and spacious room, cleaned daily. Really nice pool/rooftop area with loads of space to chill with a few drinks. Great shower! Close to some really nice restaurants and only a couple of minutes walk from the main bus station.
  • Pernille
    Netherlands Netherlands
    We got a free upgrade because the regular rooms were overbooked. It was a nice studio with kitchen. The bed was great and very very big. Also nice pool
  • Craig
    Thailand Thailand
    Great location, they had overbooked the queen rooms so was upgraded to a king, really clean and spacious room.The roof terrace with pool and gym make this place great value for money.
  • David
    United Kingdom United Kingdom
    rooftop pool is very good. room was large with a comfortable bed
  • Nuoloy
    France France
    Très bien situé dans l'avenue principale du centre ville de Tulum, tout les commerces sont autour La piscine avec vue incroyable La salle de musculation La gentillesse et disponibilité du personnel à l'accueil La chambre (207) immense, avec balcon...
  • Andrea
    Mexico Mexico
    Muy buena ubicación, cerca de establecimientos como cafeterías, restaurantes, farmacias, tiendas, etc. La terminal de Autobuses también se encuentra cerca. El personal fue muy amable y atento.

Hotel surroundings

Facilities of Hotel Arcoiris Tulum
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Fishing
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Snack bar

Internet
WiFi is available in public areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Solarium
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • Italian

House rules
Hotel Arcoiris Tulum takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. That's about £37. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

A surcharge of 40 USD applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

Please inform Hotel Arcoiris Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Arcoiris Tulum