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Boasting a fitness center and terrace, as well as a restaurant, Hotel Arcoiris Tulum is located in Tulum. Featuring an outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations features a 24-hour front desk, a concierge service and ticket service for guests. At the hotel, the rooms are fitted with a wardrobe and a flat-screen TV. Tulum Archaeological Site is 2.7 mi from the accommodations, while Tulum Bus station is 656 feet from the property. The nearest airport is Cozumel International Airport, 50 mi from Hotel Arcoiris Tulum.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)


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Availability

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Room Type
Number of guests
 
Bedroom
1 king bed
Living room
2 sofa beds
1 king bed
1 king bed
2 full beds
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.2
Free Wifi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Shari
    Canada Canada
    Hidden gem. Spotless and nice rooftop pool. We had a balcony room and enjoyed watching the action below. Was not bothered by street noise at night. Very convenient to the ADO station.
  • Shannon
    United States United States
    The location was perfect. You are 1 block from the ADO station and so many other hot spots in Tulum.
  • Julia
    United States United States
    Great value for the price. The staff is great and it is one block away from ADO so it is very convenient. The hot shower was really nice
  • Boris
    Armenia Armenia
    Very good location if you want go to Zamna or other locations and not pay fortune to taxis. Near buss station ADO and near collectivo stop.
  • Alison
    United States United States
    We were very pleased with our stay here. The location was great for exploring the center and catching the collectivo to get to the beach and visit cenotes. The restaurant downstairs was delicious and super convenient for breakfasts before early...
  • Walter
    Austria Austria
    Very nice girl at the reception; room quite spacious, gym not really well equiped, nice roof terrace,good Location, everything very clean
  • Justine
    United Kingdom United Kingdom
    The staff were exceptionally helpful and the whole place was very clean. The location is great for those who need to be close to the bus station.
  • Kevin
    United Kingdom United Kingdom
    Staff were lovely , very kind and helpful , such a lovely , immaculately clean place to stay , pool was also lovely and clean . Slept really well as quiet at night , good location for bus stop and town , lots of restaurants and shops close by ....
  • Αλεξανδρος
    Greece Greece
    The hotel is at a very good location, near colectivo station for many attractions. Very clean and comfortable room. Emilio at the reception was very helpful, he gave us amazing tips for food and sightseeing! Highly recommended!
  • Griffin
    United Kingdom United Kingdom
    Nice clean and spacious room, cleaned daily. Really nice pool/rooftop area with loads of space to chill with a few drinks. Great shower! Close to some really nice restaurants and only a couple of minutes walk from the main bus station.

Hotel area info

Amenities of Hotel Arcoiris Tulum
Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Fishing
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Snack bar

Internet
Wifi is available in public areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Air conditioning
  • Smoke-free property
  • Heating
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Solarium
  • Fitness center

Languages Spoken

  • English
  • Spanish
  • Italian

House rules
Hotel Arcoiris Tulum takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

A surcharge of 40 USD applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

Please inform Hotel Arcoiris Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of $50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Arcoiris Tulum