Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities and friendly service. The Occidental Costa Cancun strives to make every stay enjoyable with amenities such as on-site boutiques, state-of-the-art fitness facilities and a gift shop. The hotel also features a large outdoor pool as well as a children's club and daily activities. Guests at Occidental Costa Cancun can enjoy a variety of dining options. From international buffets and classic Mexican dishes, to traditional Spanish meals and quick snacks, there is something for every palate. Area attractions, including the ancient city of Chichen Itza and the Mayan ruins are easily accessible with the Occidental Costa Cancun on-site car rental services and travel agency. An environment fee of 72.62 Mexican pesos per room per night will be requested at the check in.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Barceló Hotels & Resorts, Occidental Hotels and Resorts by Barcelo Hotel Group
Hotel chain/brand
Barceló Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
or
1 extra-large double bed
1 extra-large double bed
2 double beds
or
1 extra-large double bed
1 extra-large double bed
or
2 double beds
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
8.3
Free WiFi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Peter
    Canada Canada
    Food was good, staff were friendly, daily activities
  • Elhgyne
    Canada Canada
    Beach area is very small and not as clean. If you're a beach person, it is a disappointment. But u can go to beaches nearby including isla mujeres which was stunning. The service, cleanliness and food was great though.
  • Camila
    Italy Italy
    Not an extremely busy hotel with enough features and friendly staff
  • Kevin
    United Kingdom United Kingdom
    Excellent facilities , and staff . A well oiled machine !!!!!!
  • Caitriona
    Canada Canada
    The food was great - lots of selection available at the buffet but difficult to get booked into the restaurants in the evenings. Staff were all very friendly.
  • Adewale
    United Kingdom United Kingdom
    I like some of the restaurants and the bars, the staff are friendly and strive to please. The sea view is beautiful
  • Medford
    Canada Canada
    I enjoyed the staff the servers were always pleasant, overall great staff, helpful and very accommodating except for a few ladies at the front desk.
  • Gerardo
    Spain Spain
    Food was very decent to be an all-inclusive. Swimming pool area is nice and spacious. Room was big and comfortable.
  • David
    Trinidad and Tobago Trinidad and Tobago
    Very clean and comfortable. Food was great in the buffet. The Seafood restaurant was disappointing. The Italian restaurant was good. Staff was very friendly.
  • Onkar
    United Kingdom United Kingdom
    The property itself was located in a nice area. The facilities were good.

Property surroundings

Restaurants
4 restaurants on site

  • La Claraboya
    • Cuisine
      Seafood
  • Albatros
    • Cuisine
      International
  • Mexico Lindo
    • Cuisine
      Mexican
  • La Trattoria
    • Cuisine
      Italian

Resort facilities of Occidental Costa Cancún - All Inclusive
Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • 4 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Beachfront
  • Garden

Kitchen

  • Coffee machine

Activities

  • Bingo
  • Live sport events (broadcast)
  • Live music/performance
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Children's playground
  • Golf course (within 3 km)
    Additional charge

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Car hire
  • Lift
  • Fan
  • Barber/beauty shop
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Outdoor swimming pool

  • Open all year
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness classes
  • Fitness
  • Steam room
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Occidental Costa Cancún - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 11:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Children from 2 years to 12 years have a extra charge, which must be paid upon the arrival at front desk.

Now, according to the regulations of the General Law for Tobacco Control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces

FAQs about Occidental Costa Cancún - All Inclusive