Experience world-class service at Barceló Maya Palace - All Inclusive

Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is situated in the Mayan Riviera and offers everything needed for a memorable stay. At Barceló Maya Palace guests can discover a large variety of amenities, including 7 different restaurants, a full-service spa and a nightclub. The resort also features several spacious swimming pools as well as hot tubs, and a children's play area, tennis courts along with free snorkelling equipment hire, kayaks, and water aerobics classes. Guests will also enjoy the resort's mini-golf course and live nightly entertainment. Cancun International Airport is 79 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Barceló Hotels & Resorts
Hotel chain/brand
Barceló Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 double beds
2 double beds
2 double beds
and
1 sofa bed
2 double beds
2 double beds
and
1 sofa bed
2 double beds
and
1 sofa bed
2 double beds
and
1 sofa bed
2 double beds
and
1 sofa bed
2 double beds
or
1 large double bed
2 double beds
2 double beds
2 double beds
2 double beds
2 double beds
2 double beds
2 double beds
2 double beds
and
1 large double bed
2 double beds
Bedroom
2 double beds
Living room
1 sofa bed
3 single beds
Bedroom
3 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.1
Facilities
8.5
Cleanliness
8.9
Comfort
8.7
Value for money
7.9
Location
8.8
Free WiFi
7.0
Low score for Xpu Ha

Select topics to read reviews:

Guests who stayed here loved

  • Kim
    Switzerland Switzerland
    great food (buffet) and hotel facilities. beach is clean and beautiful. pool area is great for kids. the hotel barcelo maya palace is one of many hotels on the area. there is so much to do, also sports activities such as mini golf, bowling,...
  • Onkar
    United Kingdom United Kingdom
    The hotel was amazing. We travelled with kids and their faces on arriving in the reception were worth the cost.
  • Martin
    United Kingdom United Kingdom
    Everything catered for - no need to leave the complex
  • Michelle
    Canada Canada
    Service was great, food at buffet and restaurants were all delicious. Lots of chairs at the pool and ocean
  • Kelly
    South Korea South Korea
    This was our first time at an all inclusive resort and it definitely didn't disappoint. The staff were amazing, the facilities were fantastic (awesome if you're travelling with kids) and the food was delicious (and plentiful!). I'd love to return...
  • A
    Anonymous
    Canada Canada
    Location was great, beautifully organized with tons of pools for kids and adults, sport activities for kids, entertainment through the day, very well organized. Food was always amazing, so many options and choices for every taste or special...
  • Antonella
    Italy Italy
    Strutture bellissima sul mare All'interno del compresso ci sono 10 ristoranti, mini golf, gokart, centro benessere non manca nulla
  • Pyli
    Mexico Mexico
    La posibilidad de caminar disfrutando del paisaje, la atención de todo el personal.
  • Jeffrey
    United States United States
    the grounds are laid out perfectly, the pools are magnificent, the beach was awesome, the food was excellent and the staff was very helpful. the ability to visit other resorts on the campus was a great added touch. We would definitely return to...
  • Nadia
    Canada Canada
    Las habitaciones espaciosa y muy limpias Las camas muy cómodas Las instalaciones impecables El personal muy amable La animación muy buena Los shows de calidad y profesional La comida de lujo La playa limpia

Property surroundings

Restaurants
6 restaurants on site

  • Rodizio
    • Cuisine
      Brazilian
  • Caribe
    • Cuisine
      Seafood
  • Brasserie
    • Cuisine
      French
  • La Hacienda
    • Cuisine
      International
    • Dietary options
      Vegetarian
  • Coral Grill
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
  • Mirador
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Resort facilities of Barceló Maya Palace - All Inclusive
Great facilities! Review score, 8.5

Most popular facilities

  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 6 restaurants
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Alarm clock
  • Dressing room

Outdoors

  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Tumble dryer

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Snorkelling
  • Windsurfing
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Golf course (within 3 km)
    Additional charge
  • Tennis court

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Laptop safe
  • Chapel/shrine
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Open all year
  • Adults only

Wellness

  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish

House rules
Barceló Maya Palace - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur an additional charge.

The maximum amount for any cash payment is $1,500.

If a reservation is made with 11 rooms or more, the property may contact guests to request payment within 72 hours to guarantee the reservation.

If you are traveling with children under 11 years of age, you must select a specific rate that includes children to ensure that the correct amount is paid, all children pay.

Children between 2 and 11 years old must pay a supplement at the reception upon arrival if they are not included in the rate of your reservation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Barceló Maya Palace - All Inclusive