Directly on the beach on the northern tip of the Yucatan Peninsula, this all-inclusive hotel features an variety of activities, dining options and access to area attractions. With a children's club, on-site boutiques, tennis courts and a variety of sports courts, there is something for everyone at Occidental Tucancún. Guests can also enjoy the hotel's massage and spa services as well as daily aerobics classes and nightly entertainment. Guests at the Occidental Tucancún can also easily explore the surrounding area, including historic Chichen Itza and the Mayan temples with car rental services and a travel agency located on-site. The Occidental Tucancún also features a variety of dining options. Guests can enjoy international cuisine, Spanish dishes, fresh seafood and Mexican favorites at the hotel's buffet and a la carte-style restaurants.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Occidental Hotels and Resorts by Barcelo Hotel Group
Hotel chain/brand
Occidental Hotels and Resorts by Barcelo Hotel Group

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
2 double beds
and
1 extra-large double bed
2 double beds
and
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.3
Comfort
8.3
Value for money
7.7
Location
9.0
Free WiFi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Margarita
    Bulgaria Bulgaria
    The hotel is located on the beach. Comfortable room with a terrace. The food was varied and delicious
  • Michael
    Germany Germany
    José from the reception helped me a lot and made the difference. Thank you very much, see you again😀.
  • Laura
    Australia Australia
    Wonderful location! The ocean side was beautiful and everything was very well kept and clean
  • Lordina
    United Kingdom United Kingdom
    The seat were amazing and always working hard. they made sure we were always okay by offering drinks and all.
  • Shaliza
    Trinidad and Tobago Trinidad and Tobago
    Beach, pools, staff, english was spoken and understood, bar and bartender was awesome
  • Nicola
    United States United States
    Very clean I did not see one single cockroach, ant or any insect in my room or surrounding communal areas. My room was perfect for me and I felt very safe in the hotel as a single female traveler, I was there dental treatment alone for 10 days so...
  • Victor
    Chile Chile
    wifi 10/10 restaurantes 10/10 shows 10/10 playa 10/10 fantastica limpia excelente
  • Alena
    United Arab Emirates United Arab Emirates
    Rooms are spacious, had a big balcony, there's a hairdryer, fridge with mini bar. There's a coffee machine for the filter coffee(they give 1 sachet per day). Breakfast is the best meal of the day! It was my favourite: lots of fresh juices choices,...
  • H
    Harriet
    Guernsey Guernsey
    I had such a fantastic time during my recent stay at hotel Tucancun. The food, pool and entertainment were excellent. The staff were also so friendly which I particularly appreciated as a solo female traveller. They put me at ease as it was my...
  • Olena
    Denmark Denmark
    We like everything! Especially Mikel Jackson in the evening show! It was super proffesional team! That boy in the swimmingpool -very nice to all people, He smiles, kommunikable with all turistes. Very polite and motivate people to movement in...

Property surroundings

Restaurants
4 restaurants on site

  • Mirador
    • Cuisine
      International
  • La Claraboya
    • Cuisine
      Seafood • International
  • Mexico Lindo
    • Cuisine
      Mexican
  • La Trattoria
    • Cuisine
      Italian

Resort facilities of Occidental Tucancún - All Inclusive

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bingo
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Golf course (within 3 km)
    Additional charge
  • Tennis court

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in some rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Street parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

3 swimming pools

Pool 1 - outdoor

  • Open all year
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Pool 2 - outdoor

    Pool 3 - outdoor

    • Adults only

    Wellness

    • Fitness
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair colouring
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre

    Languages spoken

    • English
    • Spanish

    House rules
    Occidental Tucancún - All Inclusive takes special requests - add in the next step!

    Check-in
    From 15:00
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    Free
    Cot upon request
    Free

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

    Please note that children aged 2 to 12 have extra charge, which must be paid for directly at the front desk upon arrival.

    An environment fee of 4.50 USD per room per night will be requested at the check in.

    Now, according to the regulations of the General Law for Tobacco Control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces.

    FAQs about Occidental Tucancún - All Inclusive