Directly on the beach on the northern tip of the Yucatan Peninsula, this all-inclusive hotel features an variety of activities, dining options and access to area attractions. With a children's club, on-site boutiques, tennis courts and a variety of sports courts, there is something for everyone at Occidental Tucancún. Guests can also enjoy the hotel's massage and spa services as well as daily aerobics classes and nightly entertainment. Guests at the Occidental Tucancún can also easily explore the surrounding area, including historic Chichen Itza and the Mayan temples with car rental services and a travel agency located on-site. The Occidental Tucancún also features a variety of dining options. Guests can enjoy international cuisine, Spanish dishes, fresh seafood and Mexican favorites at the hotel's buffet and a la carte-style restaurants.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Occidental Hotels and Resorts by Barcelo Hotel Group
Hotel chain/brand
Occidental Hotels and Resorts by Barcelo Hotel Group

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
or
1 king bed
2 full beds
or
1 king bed
1 king bed
or
2 full beds
1 king bed
2 full beds
and
1 king bed
2 full beds
or
1 king bed
2 full beds
or
1 king bed
2 full beds
and
1 king bed
2 full beds
and
1 king bed
2 full beds
or
1 king bed
2 full beds
or
1 king bed
2 full beds
or
1 king bed
2 full beds
or
1 king bed
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Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.3
Comfort
8.3
Value for money
7.7
Location
9.0
Free Wifi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Andrew
    Italy Italy
    Customer service was A1! Really made our stay that much more enjoyable. I really wish the shows and entertainment was better advertised, I feel like we missed out so n a bunch of things happening during our 2 week stay.
  • Mark
    United States United States
    Food was outstanding. Right size hotel. Pass on the Italian not good.
  • Daniel
    Canada Canada
    Nice location, good buffet, swimming pools are clean and one of them has a pool bar. Also sea look was great and inspiring!
  • Linda
    Guatemala Guatemala
    Friendly, helpful staff Great location, great beach Clean and well maintained Fun Michael Jackson show
  • Luz
    United States United States
    The cleanliness and their staff Miguel Angel and Alberto the crew from entertainment were excellent. Also their theater entertainment was excellent
  • Yener
    Turkey Turkey
    It was good, many bars and pools by the ocean. The staff was amazing. Special thanks to Michelle and from the reception to bars, restaurants, entertainment, cleaning all was so good thanks for this amazing experience.
  • Sylvester
    U.S. Virgin Islands U.S. Virgin Islands
    The beach, location and customer service were excellent.
  • Margarita
    United States United States
    We loved the facility, the beach, the amenities, the room, the beds. They have chairs at the beach which is an A+, The ocean is beautiful, Nice pools, and the views from the hotel to the beach are amazing. Tons of activities Yoga, Zuma, aquatics.
  • William
    United States United States
    I am alway greeted and sent off by the best doormen at Tucancun. They truly make me feel welcome. This hotel has good location and consistently great staff. I do think the upgrades were definitely met with my expectations this trip. Great job....
  • Christina
    United States United States
    A pillow case has some dark spots, otherwise, everything else is great

Area info

Restaurants
4 Restaurants On Site

  • Mirador
    • Cuisine
      International
  • La Claraboya
    • Cuisine
      Seafood • International
  • Mexico Lindo
    • Cuisine
      Mexican
  • La Trattoria
    • Cuisine
      Italian

Resort facilities at Occidental Tucancún - All Inclusive

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bingo
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in some rooms and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Street parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

3 swimming pools

Pool 1 – outdoor

  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Pool 2 – outdoor

    Pool 3 – outdoor

    • Adults only

    Spa

    • Fitness
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hairstyling
    • Hair coloring
    • Haircut
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Spanish

    House rules
    Occidental Tucancún - All Inclusive takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    Free
    Crib upon request
    Free

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

    Please note that children aged 2 to 12 have extra charge, which must be paid for directly at the front desk upon arrival.

    An environment fee of 4.50 USD per room per night will be requested at the check in.

    Now, according to the regulations of the General Law for Tobacco Control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces.

    FAQs about Occidental Tucancún - All Inclusive