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Located in Tulum, a few steps from South Tulum Beach, Casa Gitano has accommodations with a garden, free private parking, a terrace and a restaurant. With a bar, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, every room comes with a desk. The rooms come with a coffee machine, while selected rooms also feature a balcony and others also feature sea views. All rooms feature a safety deposit box. Tulum Archeological Site is 7.8 miles from Casa Gitano, while Sian Ka´an Biosphere Reserve is 3 miles away. Tulum International Airport is 29 miles from the property, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Tulum, this hotel has an excellent location score of 8.8

    • Breakfast Info

    • Continental

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.6
Cleanliness
8.2
Comfort
8.1
Value for money
6.9
Location
8.8
Free Wifi
3.8
Low score for Tulum

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Guests who stayed here loved

  • Teresa
    United States United States
    Location was fantastic… quiet and less crowded area of Tulum. Hotel Staff, front desk, security, beach club staff (Nera) were great! Super friendly and helpful.
  • Tanya
    United States United States
    Loved the vibe. Far from the party scene which I loved. Everyone working there was amazing especially juan Carlos who helped us with literally everything
  • Adina
    Germany Germany
    I like the concept and the vibes super good attitude and service, special from the guy at the front desk, tall, black hair & glasses
  • Taha
    Turkey Turkey
    Lovely beach front room with panoramic ocean view. Lovely restaurant and super comfy beach beds. Super tasty beeakfast.
  • Ruslan
    United States United States
    The view is wonderful, clean and quiet beach, room are comfortable,
  • Xie
    United States United States
    The rooms were great, right in the beach. The staff... even better! Fabien, Carlos, Ian all made our stay unforgettable.
  • Yudiana
    United States United States
    The breakfast area was accommodating, and the hotel's location was excellent but the beach area was a bit dirty.
  • Romney
    United States United States
    The property is beautiful and you can walk to the right and be on the part of the beach not occupied by the hotel zone where it is quiet with hardly any people. I loved that. The room is lovely and comfortable and the staff were all very...
  • Michelle
    United States United States
    Stunning beach and beautiful property. Food was all excellent.
  • Claudia
    Mexico Mexico
    Excelent location. Diego and Maximiliano are amazing. The cleaning and restaurant staff is fantastic. They are super pet friendly and attentive. We really loved our stay there. Very peaceful and beautiful. The shower and bed are good.

Hotel area info

Restaurants
1 Restaurant On Site

  • GITANO BEACH
    • Cuisine
      International
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Casa Gitano

Most popular amenities

  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning
  • Daily housekeeping
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Live music/Performance
    Additional charge
  • Themed dinners
    Additional charge
  • Beach
  • Evening entertainment
    Additional charge

Living Area

  • Sitting area
  • Desk

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
    Additional charge
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Tour desk
    • Express check-in/out

    Cleaning Services

    • Daily housekeeping

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Hypoallergenic
    • Air conditioning
    • Hypoallergenic room available
    • Private entrance
    • Packed lunches
    • Fan
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Spa

    • Full-body massage
    • Couples' massage
    • Back massage
    • Spa/Wellness packages
    • Beach umbrellas
    • Beach chairs/Loungers
    • Massage
      Additional charge

    Languages Spoken

    • English
    • Spanish

    House rules
    Casa Gitano takes special requests – add in the next step!

    Check-in
    From 4:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of $600 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are allowed. Charges may apply.
    Groups
    When booking more than 10 rooms, different policies and additional fees may apply.
    Cards accepted at this hotel
    VisaMastercard Cash is not accepted
    Parties
    Parties/events are not allowed

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In the event of an early departure, the property will charge you the full amount for your stay.

    This property does not accommodate bachelor(ette) or similar parties.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of $600 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Casa Gitano