<h2>Comfortable Accommodation</h2> Hotel Casa Once in Santiago de Querétaro offers 4-star comfort with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, soundproofing, and free WiFi throughout the property. <h2>Exceptional Facilities</h2> Guests can relax on the sun terrace or in the year-round outdoor swimming pool. The hotel features a garden, outdoor seating area, and a hot tub. Additional amenities include a fitness centre, sauna, and spa. <h2>Delicious Breakfast</h2> A complimentary American or à la carte breakfast is served daily, including warm dishes, juice, pancakes, cheese, and fruits. Special diet menus are available. <h2>Prime Location</h2> Located 22 km from Querétaro International Airport, the hotel is a short walk from San Francisco Temple and near attractions such as Josefa Ortiz de Dominguez Auditorium. Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.8

    • Breakfast info

    • American


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.8
Comfort
9.7
Value for money
9.4
Location
9.8
Free WiFi
10.0
High score for Querétaro

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Guests who stayed here loved

  • Gareth
    United Kingdom United Kingdom
    Very comfortable, stylish, well equipped room hot class wifi. Very pleasant outdoor courtyard for shady breakfast. Shady in late afternoon for reading, relaxing and very pleasant for evening apéro whilst star watching. Breakfast is prepared to...
  • Maxine
    Canada Canada
    Casa Once is such a charming and pretty hotel. My room was beautiful, clean and comfortable. The bathroom amenities and shower were excellent. And my breakfast was delicious. Eduardo, the manager, was excellent to communicate with and the onsite...
  • Darío
    Mexico Mexico
    This is an amazing, well-thought, comfortable and romantic boutique hotel that will be the delight of couples everywhere. It’s a bit pricey, especially if you reserve the king suite, but it’s worth every penny! The accommodation is great, the...
  • Laura
    Mexico Mexico
    Excellent customer service, the staff was great! Everything about our stay was great! I’m coming back!
  • David
    United States United States
    Wonderful luxurious space. The breakfast was excellent, a tranquil getaway in the midst of Queretaro's historic center. Easy walk to a plaza filled with restaurants.
  • Rob
    United States United States
    Excellent breakfast, made to order, Location was very close to the centro and other attractions.
  • Susanna
    Germany Germany
    The hotel is ideally located; the staff super nice and friendly. The breakfast is great. The hotel is a little gem!
  • Lud
    France France
    We loved everything. The bed, the sheets, the staff, the location, it was perfect. Would come back here anytime
  • Morgan
    Mexico Mexico
    The breakfast was incredible!! The food is so good in Queretaro that’s saying a lot about how delicious the breakfast and coffee are. King beds, quiet room (even though we chose the room right on the street!!!) AC, wonderful location, Eduardo...
  • Vitor
    Brazil Brazil
    Intimista e minimalista, casa antiga no centro, poucos quartos, café da manhã fixo, internet rápida, Rosário e Eduardo cuidam de tudo.

Hotel surroundings

Facilities of Hotel Casa Once
Great facilities! Review score, 9.5

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

View

  • Inner courtyard view
  • Garden view

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Terrace
  • Garden

Kitchen

  • Tumble dryer

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Special diet menus (on request)
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Daily housekeeping
  • Express check-in/check-out
  • Airport shuttle

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Tile/marble floor
  • Soundproofing
  • Laptop safe
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Sun loungers or beach chairs

Languages spoken

  • English
  • Spanish

House rules
Hotel Casa Once takes special requests - add in the next step!

Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 3 years are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Once in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hotel Casa Once