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<h2>Essential Facilities</h2> Portal Xibalba in Playa del Carmen offers a sun terrace, garden, and free WiFi. Guests can enjoy an outdoor seating area, picnic spots, and family rooms. Free on-site private parking is available. <h2>Comfortable Accommodation</h2> The property features private bathrooms with showers, kitchen facilities, and garden views. Additional amenities include a dining area, sofa, parquet floors, and wardrobe. <h2>Guest Services</h2> Portal Xibalba provides yoga classes and hiking opportunities. A vegetarian breakfast with juice and fruits is served daily. Reception staff speak English and Spanish. <h2>Nearby Attractions</h2> Cozumel International Airport is 44 km away. Points of interest include the Church of Guadalupe (9 km) and Moon Palace (48 km).

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Breakfast info

    • Vegetarian

    • Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 large double bed
2 large double beds
1 large double bed
1 large double bed
1 extra-large double bed
2 single beds
1 double bed
and
1 large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.2
Cleanliness
8.3
Comfort
7.5
Value for money
7.9
Location
7.9
Free WiFi
8.8
Low score for Playa del Carmen

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Property surroundings

Facilities of Portal Xibalba

Most popular facilities

  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Terrace
  • Garden
  • Breakfast

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Shared kitchen

Activities

  • Hiking
    Off-site

Food & Drink

  • Fruits
    Additional charge
  • Kid meals
    Additional charge

Internet
Basic free WiFi 10 Mbps. Suitable for streaming content and making video calls. Speed test carried out by the host.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Services

  • Luggage storage
  • Meeting/banquet facilities
    Additional charge

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • Key access

General

  • Designated smoking area
  • Chapel/shrine
  • Family rooms
  • Non-smoking rooms

Wellness

  • Yoga classes
  • Full body massage
  • Open-air bath
    Additional charge
  • Massage
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Portal Xibalba takes special requests - add in the next step!

Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Quiet hours
Guests must be quiet between 21:00 and 07:00.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Portal Xibalba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Quiet hours are between 21:00:00 and 07:00:00.

FAQs about Portal Xibalba