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<h2>Essential Facilities</h2> Portal Xibalba in Playa del Carmen offers a sun terrace, garden, and free WiFi. Guests can enjoy an outdoor seating area, picnic spots, and family rooms. Free on-site private parking is available. <h2>Comfortable Accommodations</h2> The property features private bathrooms with showers, kitchen facilities, and garden views. Additional amenities include a dining area, sofa, parquet floors, and wardrobe. <h2>Guest Services</h2> Portal Xibalba provides yoga classes and hiking opportunities. A vegetarian breakfast with juice and fruits is served daily. Reception staff speak English and Spanish. <h2>Nearby Attractions</h2> Cozumel International Airport is 27 mi away. Points of interest include the Church of Guadalupe (5.6 mi) and Moon Palace (30 mi).

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Breakfast Info

    • Vegetarian

    • Free Private Parking Available On Site


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Availability

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Room Type
Number of guests
 
1 queen bed
1 king bed
1 queen bed
2 queen beds
1 queen bed
1 queen bed
1 king bed
2 twin beds
1 full bed
and
1 queen bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.2
Cleanliness
8.3
Comfort
7.5
Value for money
7.9
Location
7.9
Free Wifi
8.8
Low score for Playa del Carmen

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Area info

Amenities of Portal Xibalba

Most popular amenities

  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Terrace
  • Garden
  • Breakfast

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Shared kitchen

Activities

  • Hiking
    Off-site

Food & Drink

  • Fruit
    Additional charge
  • Kids' meals
    Additional charge

Internet
Basic free Wifi 10 Mbps. Suitable for streaming content and making video calls. Speed test carried out by the host.

Parking
Free private parking is available on site (reservation is not needed).

  • Street parking

Services

  • Baggage storage
  • Meeting/Banquet facilities
    Additional charge

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • Key access

General

  • Designated smoking area
  • Chapel/Shrine
  • Family rooms
  • Non-smoking rooms

Spa

  • Yoga classes
  • Full-body massage
  • Open-air bath
    Additional charge
  • Massage
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Portal Xibalba takes special requests – add in the next step!

Check-in
From 3:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Quiet hours
Guests need be quiet between 9:00 PM and 7:00 AM.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Portal Xibalba of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Quiet hours are between 21:00:00 and 07:00:00.

FAQs about Portal Xibalba