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Located on the main street of the charming village of Pisté, this renovated colonial-style hotel is less than 0.9 mi from the famous Chichen Itza ruins. It offers an outdoor pool, tropical gardens and air-conditioned rooms with satellite TV. Rooms at Hotel Chichen Itza offer high-speed wired internet connection, a bathroom with a hairdryer. Ironing appliances are available. Free Wi-Fi is available in public areas of the hotel. Hotel Chichen Itza offers a full breakfast. Hotel Chichen Itza is a 5-minute drive from the ancient pyramids and temples of Chichen Itza. You can also visit Pisté's beautiful main square and 16th-century church. Balancanche Cave, tropical rainforests and various colonial towns can also be reached within a 10-minute drive from the hotel. The hotel's concierge service can help guests arrange tours and excursions. Cancun International Airport is about 2 hours' drive way.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • American

    • Free parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 full beds
2 full beds
2 full beds
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Guest reviews

Categories:

Staff
8.3
Facilities
7.5
Cleanliness
8.0
Comfort
8.0
Value for money
7.6
Location
8.9
Free Wifi
7.8
Low score for Chichén-Itzá

Select topics to read reviews:

Guests who stayed here loved

  • Susana
    United States United States
    It's 5 minutes away from Chichen Itza, that's very convenient. The restaurant staff was very kind. They offered to get us a private guide. He was really good.
  • Anirudh
    United States United States
    Exceptional room for a great price at a great location. Close to chichen itza. One of the best restaurants. High quality food. Fantastic service.
  • Roman
    Canada Canada
    The hotel is in short distance from the Archaeological site of Chichen Itza. They offer a good breakfast: pancakes, eggs, fruits etc. The pool is nice and well maintained. At reception we were able to secure us an English speaking guide for next...
  • Lina
    Canada Canada
    Very close to Chichén itzá, staff very friendly, delicious breakfast, very clean
  • Vladimir
    Cyprus Cyprus
    Beautiful hotel and room. The room was spacious with a very comfortable bed. Located not far from Chichen Itza, but not within walking distance. We used a car. The hotel has parking. Generous breakfast. Good internet. There's a pool and a little...
  • Yolanda
    United States United States
    Great location very close to bus stop and about one mile walk to the ruins. Also close to the newly opened Chichén-Itza Museum. Hotel has a restaurant which was convenient. Nice pool. Breakfast was excellent. It was served outside with...
  • Anne
    United States United States
    The staff were very friendly and helpful. The grounds are beautiful and the room attractive and roomy. The restaurant was excellent and the free breakfast with courses. Located close to archeological site.
  • Sen
    United States United States
    Close to attractions and town center. Great breakfast and restaurant. Affordable price.
  • Sarah
    France France
    Perfect spot for a visit to Chichen Itza. We were able to have an early breakfast and be at the gates for 8am opening. The pool was nice to cool off in after the Chichen Itza heat.
  • Anita
    United States United States
    The setting and proximity to attractions/park. The setting was very nice, the staff was very friendly and responsive to our needs. If you want to stay close to the ruins, I recommend this place.

Hotel area info

Amenities of Hotel Chichen Itza

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Airport shuttle

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Garden

Kitchen

  • Coffee machine

Activities

  • Tour or class about local culture
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Tile/Marble floor
    • Fan
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome

    Spa

    • Beach umbrellas
    • Beach chairs/Loungers

    Languages Spoken

    • English
    • Spanish

    House rules
    Hotel Chichen Itza takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 11:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    From 7:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hotel Chichen Itza