About this property

Prime Beachfront Location: Conrad Tulum Riviera Maya in Tulum offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities: The resort features an infinity swimming pool, spa facilities, fitness center, sun terrace, and free bicycles. Additional amenities include a restaurant, bar, and free WiFi. Comfortable Accommodations: Rooms offer air-conditioning, balconies, private bathrooms, and sea or garden views. Amenities include mini-bars, tea and coffee makers, and free toiletries. Dining Experience: The family-friendly restaurant serves Greek, American, Italian, Japanese, Mexican, and local cuisines. Breakfast includes continental, American, and buffet options with local specialties. Nearby Attractions: Chemuyil Beach is a 2-minute walk away, Xcacel Beach 1.2 mi, and Tulum Archaeological Site 14 mi. Cozumel International Airport is 35 mi from the resort.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Conrad Hotels & Resorts
Hotel chain/brand
Conrad Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Continental, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Fitness center

    • Game room

    • Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
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Sustainability
This property has 3 third-party sustainability certifications.

  • Certified illustration
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
8.9
Facilities
9.3
Cleanliness
9.3
Comfort
9.3
Value for money
8.1
Location
8.8
Free Wifi
7.5
Low score for Tulum

Select topics to read reviews:

Guests who stayed here loved

  • Angela
    United States United States
    I love this property, we had a great stay everything was really clean and fresh!
  • Kyle
    United States United States
    The property is beautiful and well kept. It was everything I imagined. The staff was friendly.
  • Ceren
    United States United States
    The ocean was wonderful. Secluded. Clean. Quiet. Wonderful service
  • P
    Paris
    United States United States
    Conrad Tulum, was fantastic for my summer holiday! The hotel is gorgeous, and we didn't need to leave the property! The food is great, the staff was kind and accommodating, and we will be returning. The spa is incredible, and highly recommend.
  • Cynthia
    United States United States
    The property was spectacular and beautiful. Majority of the staff were professional and friendly. I would definitely go back but now I know to make sure I have cash on me instead my card.
  • Valerie
    United States United States
    The Hotel is spectacular; the holiday decor was superb. The food was tasty and always fresh. The prices were a bit on the higher end but the quality matches it. The staff was always welcoming and kind and willing to go the extra mile. The...
  • Zondra
    United States United States
    The breakfast was excellent. The staff was very attentive and helpful. They catered to every guest's needs . They went above and beyond our expectations.
  • Camille
    United States United States
    We loved everything about Conrad Tulum. It is an elegant resort with incredibly friendly and attentive service. The meals were wonderful - we especially loved the big breakfasts at The Arborlea. It was such a relaxing week for my husband and I....
  • Berglind
    Iceland Iceland
    The staff was amazing and made our experience that much better. Special thank to our Concierge Alejandro! Good food althrough out the trip but the breakfast buffey definitely stood out.
  • Michael
    United States United States
    Loved the breakfast and location and how quiet and calm the resort is, would definitely come back and recommend.

Area info

Restaurants
12 Restaurants On Site

  • Maratea
    • Cuisine
      Greek
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Autor
    • Cuisine
      Mexican • Local
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian
  • Kengai
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Ukai
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Arbolea
    • Cuisine
      American • Mexican • International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chiringuito Carbon
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Cafetal
    • Cuisine
      American • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Chiringuito Crudo
    • Cuisine
      Caribbean
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Chaak-Bar
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Modern
  • Ultramar Restaurante
    • Cuisine
      Mexican
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian
  • Ultramar Bar
    • Open for
      Cocktail hour
    • Ambience
      Family-friendly • Modern
  • Chiringuito Leña
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Resort facilities at Conrad Tulum Riviera Maya
Great facilities! Review score, 9.3

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Cycling
  • Pool table
    Additional charge
  • Playground
  • Game room

Living Area

  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry

Business Facilities

  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
    Additional charge
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Conrad Tulum Riviera Maya takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Conrad Tulum Riviera Maya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Conrad Tulum Riviera Maya