Experience world-class service at Dreams Natura Resort & Spa - All Inclusive

Located in Puerto Morelos, 27 km from Cancun Government Palace, Dreams Natura Resort & Spa - All Inclusive provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The accommodation features room service, a 24-hour front desk and currency exchange for guests. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Free WiFi is available to all guests, while selected rooms are equipped with a patio. Guest rooms include a wardrobe. Buffet and American breakfast options are available at Dreams Natura Resort & Spa - All Inclusive. The accommodation offers a children's playground. You can play billiards, table tennis and tennis at this 5-star resort, and the area is popular for snorkelling. Cancun Bus Station is 27 km from Dreams Natura Resort & Spa - All Inclusive, while La Isla Shopping Mall is 29 km away. Cancún International Airport is 14 km from the property.

Distance in property description is calculated using © OpenStreetMap

Dreams Resorts & Spa
Hotel chain/brand
Dreams Resorts & Spa

Property highlights

    • Breakfast info

    • American, Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Games room


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 extra-large double bed
and
1 sofa bed
Bedroom
2 double beds
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.7
Facilities
7.9
Cleanliness
8.3
Comfort
8.2
Value for money
7.3
Location
7.6
Free WiFi
8.0
Low score for Puerto Morelos

Select topics to read reviews:

Guests who stayed here loved

  • Steven
    United Kingdom United Kingdom
    Only issue we had was never any sun loungers it is obvious not enough for number of people it was ridiculous to go down at 7am and all beds “taken” have never seen this in Mexico until this year it was like going back to holidays in Spain in the...
  • Jordan
    Canada Canada
    Overall, we were very happy with our stay at Dreams Natura. The food and drink were excellent, service was always courteous and polite. The facilities were always clean and well maintained.
  • Lee
    United States United States
    All the restaurants on this property were really awesome. I would definitely recommend to other friends and family. We enjoyed Italian, Chinese, Mexican, and French.
  • Gillian
    United States United States
    Responses provided by 8 year old grandson.....I liked the buffet being open for every meal. It was a perfect distance from the airport. I enjoyed that everything was included.
  • Victoria
    United Kingdom United Kingdom
    The facilities, food and some staff Carlos is an excellent staff member. Really diligent and amazing
  • Brenda
    Mexico Mexico
    Booking cobra demasiado en comparativa del hotel, revisando tarifa directos con el resort
  • Jorge
    Chile Chile
    Atención muy amable, mucha entretención disponible, instalaciones muy buenas, comida de buena calidad y variada
  • Y
    Yolanda
    Mexico Mexico
    Me gustó la atención En los restaurantes de Benjamin, Agustín y Elías World Coffe Timoteo y Damián Italiano : Enrique Trujillo Enrique asistente y Oscar Bordeaux Restaurant: Roger Gabriela y Gabriel el cantor Disfruté mucho la atención de su...
  • Denis
    United States United States
    First all inclusive and it was amazing the food staff and property all 10/10
  • Guevara
    Mexico Mexico
    Me encantó el detalle de satisfacer cada uno de los sentidos. Te dan un recibimiento de primera, tuve la buena suerte de que te mejoran la habitación que contrate, jacuzzi en la habitación fue algo grandioso inesperado. Me gustó el club de niños,...

Property surroundings

Restaurants
9 restaurants on site

  • World Café
    • Cuisine
      International
  • Bluewater Grill
    • Cuisine
      Steakhouse
  • Himitsu
    • Cuisine
      Asian
    • Open for
      Dinner
  • Portofino
    • Cuisine
      Italian
    • Open for
      Dinner
  • Bordeaux
    • Cuisine
      French
    • Open for
      Dinner
  • El Patio
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Oceana
    • Cuisine
      Seafood
    • Open for
      Dinner
  • Barefoot Grill
    • Cuisine
      Grill/BBQ
  • Coco Cafe
    • Cuisine
      International

Resort facilities of Dreams Natura Resort & Spa - All Inclusive

Most popular facilities

  • 5 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bingo
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
  • Themed dinner nights
  • Movie nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Snorkelling
  • Karaoke
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Tennis court

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Tile/marble floor
  • Car hire
  • Laptop safe
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

5 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorAdditional charge

  • Open all year
  • Adults only
  • Infinity pool
  • Pool/beach towels
  • Pool bar

Pool 3 - outdoorFree!

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun umbrellas
  • Fence around pool

Pool 4 - outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun umbrellas

Pool 5 - outdoorFree!

  • Open all year
  • All ages welcome
  • Swimming pool toys
  • Pool/beach towels
  • Fence around pool

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Couples massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Dreams Natura Resort & Spa - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
VisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge.

· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.

· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Dreams Natura Resort & Spa - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Dreams Natura Resort & Spa - All Inclusive