Located in Puerto Morelos, 17 miles from Cancun Government Palace, Dreams Natura Resort & Spa - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has room service, a 24-hour front desk and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Free WiFi is available to all guests, while selected rooms are equipped with a patio. Guest rooms include a closet. Buffet and American breakfast options are available at Dreams Natura Resort & Spa - All Inclusive. The accommodation has a playground. You can play pool, table tennis and tennis at this 5-star resort, and the area is popular for snorkeling. Cancun Bus Station is 17 miles from Dreams Natura Resort & Spa - All Inclusive, while La Isla Shopping Mall is 18 miles away. Cancún International Airport is 8.7 miles from the property.

Distance in property description is calculated using © OpenStreetMap

Dreams Resorts & Spa
Hotel chain/brand
Dreams Resorts & Spa

Property highlights

    • Breakfast Info

    • American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Game room


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
1 king bed
and
1 sofa bed
2 full beds
1 king bed
2 full beds
and
1 king bed
and
1 sofa bed
2 full beds
and
1 king bed
and
1 sofa bed
Bedroom
2 full beds
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.9
Cleanliness
8.3
Comfort
8.2
Value for money
7.3
Location
7.6
Free Wifi
8.0
Low score for Puerto Morelos

Select topics to read reviews:

Guests who stayed here loved

  • Denis
    United States United States
    First all inclusive and it was amazing the food staff and property all 10/10
  • Carlos
    United States United States
    Cleanliness, attention from staff, food was amazing. All restaurants were easy to attend. Over all this place was amazing!!!
  • Tina
    United States United States
    The staff was amazing! Food options at all inclusive resorts can be met, but the restaurants here were wonderful. The beach was clean and there were a ton of entertainment options daily.
  • Sasha
    United States United States
    The resort was beautiful and maintained well. The food was really good for an all inclusive, the drinks were watered down so I’d suggest getting anything you want on the rocks. The beach wasn’t swimmable due to alligators and high seaweed- the...
  • Rafael
    Mexico Mexico
    Beautiful property for families. Amazing pool for babies and kids
  • Milla
    United States United States
    Staff is wonderful, the property is very clean, the beach was excellent, the room had a great view.
  • Megan
    United States United States
    very nice, new and updated. clean with mostly friendly staff. super nice spa.
  • Monique
    United States United States
    I loved the restaurant selection and all the pool arears! The wedding set up was Beautiful
  • Gogami
    United States United States
    Service from everyone at the hotel was excellent! Everyone was so pleasant and helpful. Probably the best service we've ever had at a resort!
  • Steven
    United Kingdom United Kingdom
    Only issue we had was never any sun loungers it is obvious not enough for number of people it was ridiculous to go down at 7am and all beds “taken” have never seen this in Mexico until this year it was like going back to holidays in Spain in the...

Area info

Restaurants
9 Restaurants On Site

  • World Café
    • Cuisine
      International
  • Bluewater Grill
    • Cuisine
      Steakhouse
  • Himitsu
    • Cuisine
      Asian
    • Open for
      Dinner
  • Portofino
    • Cuisine
      Italian
    • Open for
      Dinner
  • Bordeaux
    • Cuisine
      French
    • Open for
      Dinner
  • El Patio
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Oceana
    • Cuisine
      Seafood
    • Open for
      Dinner
  • Barefoot Grill
    • Cuisine
      Grill/BBQ
  • Coco Cafe
    • Cuisine
      International

Resort facilities at Dreams Natura Resort & Spa - All Inclusive

Most popular amenities

  • 5 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Themed dinners
  • Movie nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Snorkeling
  • Karaoke
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Tennis court

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Tile/Marble floor
  • Car rental
  • Laptop safe
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

5 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoorAdditional charge

  • Open all year
  • Adults only
  • Infinity pool
  • Pool/Beach towels
  • Pool bar

Pool 3 – outdoorFree!

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach umbrellas
  • Fenced pool

Pool 4 – outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Beach umbrellas

Pool 5 – outdoorFree!

  • Open all year
  • All ages welcome
  • Swimming pool toys
  • Pool/Beach towels
  • Fenced pool

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Couples' massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Dreams Natura Resort & Spa - All Inclusive takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this property
VisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge.

· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.

· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Dreams Natura Resort & Spa - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Dreams Natura Resort & Spa - All Inclusive