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<h2>Comfortable Accommodations</h2> Enigmatic Hotel Experience in Cancún offers adults-only rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a TV and free toiletries. <h2>Exceptional Facilities</h2> Guests enjoy a year-round outdoor swimming pool, a lush garden, and an on-site restaurant serving Mexican and local cuisines. Additional amenities include a bar, shared kitchen, and free parking. <h2>Dining Experience</h2> The family-friendly restaurant offers brunch, lunch, and dinner with vegetarian, vegan, and gluten-free options. Breakfast includes juice and fruits. <h2>Prime Location</h2> Located 11 mi from Cancún International Airport, the hotel is a short walk from Cancun Bus Station and near attractions such as Parque las Palapas and Cancun Underwater Museum.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Breakfast Info

    • Continental, American

    • FREE parking!


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Availability

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Room Type
Number of guests
 
1 king bed
1 full bed
1 queen bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.0
Cleanliness
8.4
Comfort
8.3
Value for money
8.1
Location
8.5
Free Wifi
7.6

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Guests who stayed here loved

  • Ali
    United States United States
    The Experience was good , it's kind of mixed between a hotel and hostel ...
  • Daniel
    United States United States
    Hector at the front desk was just fantastic, The rest of the staff was just very nice
  • Ève-marie
    Indonesia Indonesia
    Very nice facilities. So many different spaces to fit your needs. Close to everything too. Chavely was nice enough to let us check out late and was overall really helpful.
  • Andrea
    Austria Austria
    The pool is amazing. We could even use it after check-out. Our bathroom didn’t work properly and they upgraded us to a better room. The restaurant was also serving delicious food.
  • Amanda
    United States United States
    The front desk staff was super helpful. Dany was friendly and knowledgeable. She helped us get into our room a little earlier than our check in time and helped us with recommendations! They have a luggage storage if you stay in cancun after checkout.
  • Cody
    United States United States
    Great location right near the ADO but just a few streets off the chaos and it was quiet and calm outside. A little confusing as it seemed combined as a hostel but for me that was a bonus bc there were lots of younger guest with a fun travel vibe.
  • Priscillia
    France France
    Super cute hotel will a lot of different areas to chill, to relax! The staff was very friendly and the location was super nice!
  • Kimonas
    Greece Greece
    Great location and hotel concept, with many activities for guests. The room was a bit old furnished but very clean and cozy. Staff was super friendly and their English was excellent! Not easy to find in Mexico
  • Davideit
    United Kingdom United Kingdom
    We had the deluxe room, very nice and spacious with a little balcony and few windows. The bathroom was very nice and clean. Staff was helpful and the hotel looks really nice overall. There are few restaurants around.
  • Alexis
    United States United States
    Absolutely stunning property! Well-maintained and friendly staff. Loved that they had events and shuttles. The entire place was incredibly clean!

Hotel area info

Restaurants
1 Restaurant On Site

  • Los Compadres
    • Cuisine
      Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Enigmatic Hotel Experience
Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Daily housekeeping
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Outdoor furniture
  • BBQ facilities
  • Garden

Kitchen

  • Shared kitchen

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
  • Entertainment staff
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site

Food & Drink

  • Bar
    Additional charge

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available at a location nearby (reservation is not needed).

    Services

    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Concierge
    • Baggage storage
    • Car rental
    • Airport shuttle
      Additional charge
    • 24-hour front desk

    Safety & security

    • Key card access

    General

    • Adults only
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Non-smoking rooms

    Outdoor swimming pool
    Free!

    • Open all year
    • Adults only
    • Beach chairs/Loungers

    Spa

    • Beach chairs/Loungers

    Languages Spoken

    • English
    • Spanish

    House rules
    Enigmatic Hotel Experience takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 12:00 AM
    Check-out
    From 1:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercard Cash is not accepted
    Parties
    Parties/events are not allowed

    The fine print
    Must-know information for guests at this property

    This property does not accommodate bachelor(ette) or similar parties.

    FAQs about Enigmatic Hotel Experience