Offering an outdoor pool and a restaurant, Four Points Cancun by Sheraton is located in Cancún. Free WiFi access is available. Each room offers air conditioning and a coffee machine. A cable TV is provided in each room at Four Points Cancun. The private bathroom comes with a shower. A work desk is also standard in the rooms. Four Points Cancun by Sheraton Hotel features a 24-hour front desk and a bar. Other facilities offered at the property include meeting facilities. The property has free on-site parking. The hotel is 4 km from Cancun’s ADO Bus Station and 15 km from La Isla Shopping Mall. Cancún International Airport is 15 minutes’ drive away.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

    • Top location: Highly rated by recent guests (8.2)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.5
Comfort
8.6
Value for money
7.8
Location
8.2
Free WiFi
8.9

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Guests who stayed here loved

  • Ivy
    Serbia Serbia
    Staff friendly, the place was quiet and nice. Hotel restaurant had very good tacos.
  • G
    Gary
    Ireland Ireland
    Great room as I had my own balcony, huge bed (never been in a bed that big before) and plenty of room in both the room itself and the bathroom. O Have stayed in 2 x hotels in Cancun since and both of these fail compared to this.
  • Matilde
    Netherlands Netherlands
    large suite with jacuzzi, coffee machine in the room, swimming pool
  • Ashley
    United Kingdom United Kingdom
    Comfortable and spacious rooms. Free parking. Nice rooftop pool
  • Luis
    Portugal Portugal
    Very good beds and very quiet room. Very friendly staff and very good breakfast. Overall very good option for Cancun for short stays.
  • Jean
    United Kingdom United Kingdom
    Staff were wonderful, great food and liked all the recycling bins around, even in each room.
  • Alain
    Nicaragua Nicaragua
    The room was nice and very spacious as well as the shower and bathroom. The bed is very comfortable and there is plenty of space to store stuff and open the luggage. The staff was nice and friendly everywhere. The roof-top has a nice view as well...
  • Jennifer585
    Canada Canada
    The people here were wonderful! It was the perfect location for us. Both restaurants are really good. The pool is peaceful and there is a nice view from the gym. Our room was spacious and comfortable and housekeeping always did a great job. My...
  • Eleanor
    United Kingdom United Kingdom
    beautiful comfy room with a great hot powerful shower. the bed was nice and firm and the aircon worked well. the pool area is really beautiful
  • Maribel
    Mexico Mexico
    Desayuno variado y muy rico. La atencion del personal fue excelente

Hotel surroundings

Restaurants
1 restaurant on site

  • The Eatery Bistro & Restaurant
    • Cuisine
      American • International
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Four Points by Sheraton Cancun Centro
Great facilities! Review score, 8

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Restaurant
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Alarm clock
  • Dressing room

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Children's high chair
  • Cleaning products
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Live sport events (broadcast)

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • French
  • Portuguese

House rules
Four Points by Sheraton Cancun Centro takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

An environmental fee of 25.34 MXN pesos per night, per room will be requested at the check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Cancun Centro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Four Points by Sheraton Cancun Centro