Offering an outdoor pool and a restaurant, Four Points Cancun by Sheraton is located in Cancún. Free WiFi access is available. Each room offers air conditioning and a coffee machine. A cable TV is provided in each room at Four Points Cancun. The private bathroom comes with a shower. A work desk is also standard in the rooms. Four Points Cancun by Sheraton Hotel features a 24-hour front desk and a bar. Other facilities offered at the property include meeting facilities. The property has free on-site parking. The hotel is 2.5 mi from Cancun’s ADO Bus Station and 9.3 mi from La Isla Shopping Mall. Cancún International Airport is 15 minutes’ drive away.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.5
Comfort
8.6
Value for money
7.8
Location
8.2
Free Wifi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Dale
    United States United States
    CONNECTED TO THE HOSPITAL. Best staff we have ever encountered. From the front desk, staff in the restaurant, to the domestic staff!! Out of this world nice and helpful. Beautiful pool on top floor, great view, comfortable beds, good...
  • Dagmar
    Netherlands Netherlands
    We wanted to stay one night in Cancun before flying out to Europe. The hotel was modern, clean, beautiful beds and big shower. The pool and gym superb, even with a shower there. The car parking was under the hotel, connected with lift. The hotel...
  • Stephan
    Guatemala Guatemala
    the room was comfortable, good size. the toiletries were good and also the AC worked amazing the back outs which usually are a weak point in the rooms were great
  • Kalyana
    India India
    Spacious rooms, clean maintenance and good breakfast
  • Baquial
    United States United States
    The staff were very friendly. They helped me with any extra needs I requested within reason. This is a great hotel!
  • Antonio
    United States United States
    The staff were very helpful and always friendly. There are a lot of seating areas in the lobby. The breakfast buffet had many choices and the breakfast menu was also available. Our room was very comfortable, the facilities we used - pool, gym -...
  • Deborah
    United States United States
    Room was big and comfortable. The bathroom was enormous. Upgrading to a larger room was the best
  • Oty123
    Romania Romania
    a quiet hotel big room very nice and helpful staff
  • Ivy
    Serbia Serbia
    Staff friendly, the place was quiet and nice. Hotel restaurant had very good tacos.
  • G
    Gary
    Ireland Ireland
    Great room as I had my own balcony, huge bed (never been in a bed that big before) and plenty of room in both the room itself and the bathroom. O Have stayed in 2 x hotels in Cancun since and both of these fail compared to this.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Eatery Bistro & Restaurant
    • Cuisine
      American • International
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Four Points by Sheraton Cancun Centro
Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Restaurant
  • Spa
  • Fitness center
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock
  • Walk-in closet

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • High chair
  • Cleaning products
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Live sports events (broadcast)

Living Area

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Fitness
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish
  • French
  • Portuguese

House rules
Four Points by Sheraton Cancun Centro takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

An environmental fee of 25.34 MXN pesos per night, per room will be requested at the check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Cancun Centro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Four Points by Sheraton Cancun Centro