Located in Ciudad Valles, 29 miles from Tamul Waterfalls, Grann Hotel provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a terrace. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. Guests can use a bar. At the hotel, every room includes a closet. Complete with a private bathroom equipped with a bath and free toiletries, all guest rooms at Grann Hotel have a flat-screen TV and air conditioning, and certain rooms here will provide you with a balcony. Guests at the accommodation will be able to enjoy activities in and around Ciudad Valles, like golfing.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 twin bed
and
2 full beds
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Guest reviews

Categories:

Staff
7.3
Facilities
7.5
Cleanliness
8.1
Comfort
7.6
Value for money
7.2
Location
8.8
Free Wifi
6.3
Low score for Ciudad Valles

Select topics to read reviews:

Guests who stayed here loved

  • Alberto
    United States United States
    friendly staff, great food and very clean facilities. during our stay there was a water issue and had no water in restroom. staff was notified and issue was resolved in a timely manner
  • Sayuri
    Mexico Mexico
    Las habitaciones están muy amplias el baño también la comida del restaurante muy rica y en general la atención excelente
  • Ana
    Guatemala Guatemala
    Yo le doy una mejor calificación de la que Booking le da. El personal es amable. Tiene dos restaurantes para escoger. La piscina se ve agradable y tiene un pequeñito gimnasio. Habitaciones amplias.
  • Arnaud
    Mexico Mexico
    Hotel sur une route passante mais les chambres donnaient vers l'intérieur donc pas de nuisance. Nous avons eu une grande chambre avec un balcon très agréable. Le petit déjeuner inclus est léger et nécessite de le compléter avec la carte. L'hotel...
  • Martin
    Mexico Mexico
    La atención del personal del hotel, la alberca y los restaurantes es excelente, la alberca esta muy bonita, la ubicación es muy centrica, la calidad de la comida es muy buena...
  • Bernard
    France France
    Son emplacement, la grande chambre donnant sur la piscine, la piscine
  • Elsa
    United States United States
    Que tiene el restaurante para desayunar antes de irte a los tours
  • Cynthia
    Mexico Mexico
    El restaurante mar y tierra que está al lado del lobby la comida muy rica. Las habitaciones muy limpias de buen tamaño, ñas camas super cómodas
  • Viridiana
    Me gustó la habitación amplia, la limpieza y el área de alberca excelente servicio 👌
  • Aleyda
    Mexico Mexico
    Esta rico los desayunos y comida en general. Pero el servicio es lento. Los meseros no conocen su menú. Y sirven la comida fría

Hotel area info

Restaurants
2 Restaurants On Site

  • MONALE
    • Open for
      Breakfast • Brunch • Dinner
  • MAR Y TIERRA
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of Grann Hotel

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Room service
  • 2 restaurants
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub

Bedroom

  • Wardrobe or closet

Outdoors

  • Sun deck
  • Terrace

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Tour or class about local culture
    Additional charge
  • Golf course (within 2 miles)

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security

General

  • Grocery deliveries
    Additional charge
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Packed lunches
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Fitness center

Languages Spoken

  • Spanish

House rules
Grann Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please inform Grann Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Grann Hotel