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Centrally located, 5 minutes’ walk from Mexico City Cathedral and the Zócalo Main Square, Hotel Isabel offers 24-hour reception and free Wi-Fi. It features an attractive central courtyard with columns. All rooms feature a laptop safe, sofa, cable TV. The majority of the rooms have private bathroom with a shower and some of the rooms are with shared bathroom. Some of the rooms also have a balcony. The hotel has a restaurant and a bar. Room service is available and packed lunches can be requested. Luggage storage service is offered. There is a tour desk and an airport shuttle service is available for an extra charge.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

American

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
2 single beds
2 double beds
3 single beds
4 single beds
4 double beds
5 single beds
1 double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
8.4
Comfort
8.1
Value for money
8.2
Location
9.2
Free WiFi
7.6

Select topics to read reviews:

Guests who stayed here loved

  • Stephen
    New Zealand New Zealand
    Awesome location for Zocalo and Centro dining - both fancy and street. Staff always friendly and obliging. Get the real inner city living feel.
  • Marvin
    Canada Canada
    Great location in the Centro Histórico. Friendly, accommodating staff
  • David
    United Kingdom United Kingdom
    Location if you want central is perfect. Most day trips are pick up right outside the hotel . It's an old colonial style building. Lots of character. It could do with a makeover but for the price? You really can't complain Rooms are very echoing...
  • Coreen
    Canada Canada
    I love historical hotels, and this one was fabulous. It has an excellent location, in the Centro Historico of Mexico City. The staff were very friendly and spoke some English, which was very helpful. The food in the restaurant was good. When I...
  • Nino
    Australia Australia
    Centrally located close to shops, restaurants and tourist spots. Very friendly staff.
  • Jcalwill
    Canada Canada
    Friendly staff; large, clean, and well-maintained room ; wifi worked well in my room; the shared bathroom was very clean and I never had to wait to use it; close to plenty of restaurants and shops and not far from the main plaza; nice restaurant...
  • Kerstin
    Sweden Sweden
    Nice old building, but in need of some renovation. The location is super and the staff very helpful and correct.
  • Llkit
    United Kingdom United Kingdom
    Great location, friendly staff, good breakfast. Plenty of plug sockets that worked.
  • Diane
    United States United States
    They have a restaurant on the premises that serves good food.
  • Stephen
    United Kingdom United Kingdom
    Q the old fashioned atmosphere, the high ceilings, the architecture,..the restaurant on the premises being open all day..the perfect location..the very helpful staff..I wish I could have stayed longer. The hotel ,like the area around is a...

Hotel surroundings

Restaurants
1 restaurant on site

  • RESTAURANT BAR ISABEL
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional

Facilities of Hotel Isabel

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Free toiletries

Outdoors

  • Outdoor furniture
  • Sun terrace

Room Amenities

  • Socket near the bed

Activities

  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Karaoke

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • English
  • Spanish

House rules
Hotel Isabel takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Reservations of more than 1 room will require a deposit or transfer. Reservations of more than 5 nights will require a deposit or transfer. Reservations made for a high season will require a deposit or transfer. The establishment will contact you to provide you with bank details. Reservations with a deposit generated can cancel their reservation 48 hours before the arrival to avoid the penalty of the total reservation. The deposit is charged as a cancellation penalty. The allocation of balconies in some rooms is subject to availability at check-in. Visitors are not allowed in the rooms, access to the room is only for registered guests. It is imperative the presentation and registration of the official identification of all the people who will stay, in the case of minors, it will be their CURP.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Isabel