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Centrally located, 5 minutes’ walk from Mexico City Cathedral and the Zócalo Main Square, Hotel Isabel offers 24-hour reception and free Wi-Fi. It features an attractive central courtyard with columns. All rooms feature a laptop safe, sofa, cable TV. The majority of the rooms have private bathroom with a shower and some of the rooms are with shared bathroom. Some of the rooms also have a balcony. The hotel has a restaurant and a bar. Room service is available and packed lunches can be requested. Luggage storage service is offered. There is a tour desk and an airport shuttle service is available for an extra charge.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

American

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
2 twin beds
1 full bed
2 twin beds
2 full beds
3 twin beds
4 twin beds
4 full beds
5 twin beds
1 full bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
8.4
Comfort
8.1
Value for money
8.2
Location
9.2
Free Wifi
7.6

Select topics to read reviews:

Guests who stayed here loved

  • John
    Canada Canada
    Historic, central, well managed and reasonably priced.
  • Sonia
    Canada Canada
    This is my 3rd visit to this hotel, and I highly recommend it for location and service.
  • Silke
    Germany Germany
    Very friendly stuff and a great location, next time I would book a room with bathroom, I did not like to go the hallway at night to the bathroom. The bed was fine , the room was clean, and at night it was not noisy and I could sleep well.
  • Janet
    Canada Canada
    The staff were very friendly and helpful; the room was huge with tall ceilings; the bathroom was great with strong water pressure; loved the vibrant colours; the location was perfect and we felt very safe there!
  • Georgia
    United States United States
    I love the vintage, storied hotel. The accommodation is simple, but plenty adequate. Beautiful rooms and building.
  • Ale
    United States United States
    One of the best places I've stayed. The cleanest hotel, with super friendly staff. First impression might be complicated, cause the hotel feels outdated and even, haunted. But no ghosts, just comfort and great location.
  • Jenell
    United States United States
    The hotel was interesting and old and beautiful. location great. beautifully decorated.
  • Agata
    Mexico Mexico
    The Dia De Muertos decorations were absolutely gorgeous, the staff was friendly and the hotel ok. Well located, great for walking, but also ok to get an Uber. We could leave our luggage after the check out as the flight was late - and it was not a...
  • Arturo
    United States United States
    Building was old but respectable. Old furnishings and old equipment in bathroom
  • Cecilia
    United States United States
    Everything was wonderful, very traditional and clean. nice employes the only thing was the noive from a night club nearby but nothing they can do about it. location was excellent near the centro Historico.

Hotel area info

Restaurants
1 Restaurant On Site

  • RESTAURANT BAR ISABEL
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional

Amenities of Hotel Isabel

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Free toiletries

Outdoors

  • Outdoor furniture
  • Sun deck

Room Amenities

  • Socket near the bed

Activities

  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Karaoke

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Spanish

House rules
Hotel Isabel takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Reservations of more than 1 room will require a deposit or transfer. Reservations of more than 5 nights will require a deposit or transfer. Reservations made for a high season will require a deposit or transfer. The establishment will contact you to provide you with bank details. Reservations with a deposit generated can cancel their reservation 48 hours before the arrival to avoid the penalty of the total reservation. The deposit is charged as a cancellation penalty. The allocation of balconies in some rooms is subject to availability at check-in. Visitors are not allowed in the rooms, access to the room is only for registered guests. It is imperative the presentation and registration of the official identification of all the people who will stay, in the case of minors, it will be their CURP.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Isabel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Isabel