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Get the celebrity treatment with world-class service at IT Boutique Hotel & Restaurant

Conveniently located in the centre of Playa del Carmen, IT Boutique Hotel & Restaurant offers air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities are an outdoor swimming pool, a terrace, as well as a restaurant. Some units at the property feature a balcony with a city view. All guest rooms in the hotel are fitted with a flat-screen TV and free toiletries. Guests at IT Boutique Hotel & Restaurant can enjoy a continental breakfast. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Popular points of interest near the accommodation include Playa del Carmen Beach, ADO International Bus Station and Church of Guadalupe. Cozumel International Airport is 36 km from the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.9

    • Breakfast info

    • Continental

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
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Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.3
Comfort
8.5
Value for money
7.9
Location
8.9
Free WiFi
6.1
Low score for Playa del Carmen

Select topics to read reviews:

Guests who stayed here loved

  • Matthew
    United Kingdom United Kingdom
    Great hotel really good location, great breakfast, staff were fantastic
  • Kathleen
    New Zealand New Zealand
    Breakfast great and lovely waitress. Very helpful staff. Quiet! Amazing given how close to main street
  • Giovanni
    Italy Italy
    It was a little hotel well managed and close to the seaside. The staff was very friendly and efficient, Romina and Jose were really problem solving. The pool was relaxing either with a astonishing view over the city
  • Daan
    Netherlands Netherlands
    Good location. You get passes for a beach club ( no fee for the beds but a 300 or 500 pesos minimum spend) and they provide you with towels downstairs. Good parking provided. Breakfast is very tasty. We had breakfast at the hotel one day and the...
  • Anneli
    Estonia Estonia
    The hotel was stylish, in nice quiet location but the main streets were easily accessible. The staff was very helpful!
  • Dave
    Canada Canada
    The service in the restaurant from all three employees was excellent! So friendly!!
  • Danielle
    United Kingdom United Kingdom
    Comfortable, spacious rooms. All of the staff were lovely and very helpful. Gorgeous food and excellent location. I will be returning after my trip to cozumel.
  • Katharina
    Denmark Denmark
    great location. Very close to bars, restaurants and the beach. The rooftop pool and bar were cool as well. My room was modern and big enough for the purpose of my trip (which was exploring the Mexican Caribbean rather than relaxing at a hotel)....
  • Vagner
    Germany Germany
    Great location. The ambient is well decorated and the room was felt really high quality. The roof-top pool and bar/restaurant was also very nice. They partnered up with a beach club (Martina), offering this high quality service for free for all...
  • Sherif
    Egypt Egypt
    Everything ... the staff was so amazing, and by staff i mean every single one ... everyone is welcoming with a nice smile... the room was always clean and spacious ... location is an extra bonus , in the middle of 5th avenue while still having the...

Hotel surroundings

Restaurants
1 restaurant on site

  • IT Restaurant
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian

Facilities of IT Boutique Hotel & Restaurant
Great facilities! Review score, 8

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Spa and wellness centre
  • Room service
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors

  • Sun terrace
  • Terrace

Kitchen

  • Tumble dryer

Room Amenities

  • Clothes rack

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Services

  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
  • Business centre
    Additional charge
  • 24-hour front desk
  • Room service

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
    Additional charge

General

  • Adults only
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool/beach towels
  • Pool bar

Wellness

  • Yoga classes
  • Full body massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
IT Boutique Hotel & Restaurant takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. That's about £75. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of US$100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about IT Boutique Hotel & Restaurant