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Well situated in the center of Playa del Carmen, IT Boutique Hotel & Restaurant has air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities are an outdoor swimming pool, a terrace, as well as a restaurant. Some rooms at the property feature a balcony with a city view. All rooms in the hotel are equipped with a flat-screen TV and free toiletries. Guests at IT Boutique Hotel & Restaurant can enjoy a continental breakfast. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Popular points of interest near the accommodation include Playa del Carmen Beach, ADO International Bus Station and Church of Guadalupe. Cozumel International Airport is 22 miles from the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.9

    • Breakfast Info

    • Continental

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.3
Comfort
8.5
Value for money
7.9
Location
8.9
Free Wifi
6.1
Low score for Playa del Carmen

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Guests who stayed here loved

  • Ernestoah
    Mexico Mexico
    2nd time staying here and it gets better. They sent a dessert for our honeymoon and it was very special! Staff is always very friendly. Breakfast is very tasty
  • Jill
    United States United States
    Location is perfect and staff are super friendly and helpful. Room is very clean and modern. Rooftop pool is lovely.
  • Gloriana
    Costa Rica Costa Rica
    The property is in a good location pretty close to the 5th Avenida, the room is nice, good beds, pillows, air conditioning, nice bathroom, good staff
  • Silviu
    United States United States
    Close to 5th ave but far enough at the same time, friendly staff and clean facilities.
  • Louie
    United States United States
    my room was great! love the breakfast/restaurant in the mornings. awesome! my room was very nice and clean. and the location was great! I liked the restaurant upstairs too but would like more on the menu
  • Stewart
    Canada Canada
    breakfast and dinner restaurants were excellent. Fantastic roof top. spotty internet.
  • Yuri
    Canada Canada
    Not bed.Could be cleanest.Little bit far from centre of city
  • Sandro
    Mexico Mexico
    Location is good, quiet and connected to the central 5th avenue in less than a block. The staff is well trained and useful. We had a problem of noise due to the poor location of the ac battery, but the next day they promptly gave us a solution.
  • Alicia
    Canada Canada
    rooms clean, breakfast was good, free parking but small and hard to park with a standard vehicle lol. I also stay in 3 different rooms all clean but there was one that i did not like no balcony really small window pressure of water bad and no A/C...
  • Vanessa
    Brazil Brazil
    Everything was good, the amenities are high quality, staff is very attentive. Great location.

Hotel area info

Restaurants
1 Restaurant On Site

  • IT Restaurant
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian

Amenities of IT Boutique Hotel & Restaurant
Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Spa
  • Room service
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors

  • Sun deck
  • Terrace

Kitchen

  • Dryer

Room Amenities

  • Clothes rack

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage

Services

  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk
  • Business center
    Additional charge
  • 24-hour front desk
  • Room service

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
    Additional charge

General

  • Adults only
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool/Beach towels
  • Pool bar

Spa

  • Yoga classes
  • Full-body massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
IT Boutique Hotel & Restaurant takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about IT Boutique Hotel & Restaurant