You might be eligible for a Genius discount at Itza Hotel Akumal. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Located in Akumal, Itza Hotel Akumal features an outdoor swimming pool, shared lounge, terrace, and free WiFi throughout the property. Featuring a shared kitchen, this property also provides guests with a grill. The hotel has family rooms. With a private bathroom equipped with a shower and free toiletries, certain rooms at the hotel also offer a city view. Guest rooms at Itza Hotel Akumal include air conditioning and a closet. Staff at the 24-hour front desk speak English, Spanish and French. Akumal Beach is a 12-minute walk from the accommodation, while Tulum Archeological Site is 15 miles away. Cozumel International Airport is 32 miles from the property.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.8)


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 bunk bed
1 full bed
1 king bed
and
1 bunk bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
9.2
Location
8.8
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Harry
    United States United States
    I've stayed in dozens of hostels in North America and Australia - Itza is one of the best hostels I've ever stayed in. The owner is welcoming, friendly and helpful. The kitchen is big and well equipped with gas stove (all burners work!), an...
  • Gleb
    United States United States
    It felt like an Island, Tower, or Fortress amidst a not-so-comfortable yet probably quite regular and normal environment. I loved the ho(s)tel, its staff, and their service. I wouldn't hesitate to return. I walked to all the great beaches and...
  • Lucia
    United States United States
    Nice hostel , good location , comfortable beds and free pancake breakfast !
  • Aves
    United States United States
    The staff were exceptional. They were so warm, and friendly, going above and beyond to ensure we enjoyed our stay. The pool and rooftop was wonderful. The facilities were clean and quiet. High attention to detail with diffusers (not over powering...
  • J
    Jeremy
    United States United States
    Loved this place. Was really quite and comfortable. We left another hotel because it was playing music all night long. The host was super friendly and helpful.
  • James
    United States United States
    This was a “Ritz Carlton” of hostels. Very friendly and attentive staff, very comfortable bedding, breakfast (quality) in mornings, beautiful relaxing communal area as well as rooftop pool and bbq area. In every way this hostel excelled.
  • Juan
    United States United States
    Spacious room. Friendly staff and other guests. Relaxed environment with likeminded travelers who are there to enjoy the area. Walking distance to Akumal beach, which was amazing.
  • Alex
    Canada Canada
    Dorm bed was super comfortable, nice big locker, clean bathrooms, amazing rooftop pool and view. Can not say enough good things about the staff though - I stayed for 10 nights and they made me feel almost like part of the family. Lara, Gabriel,...
  • Meike
    Germany Germany
    The Staff was super friendly and knowledgeable. The common areas are comfortable and they prepare amazing pancakes in the morning.
  • David
    United States United States
    The property was located close to the highway you cross to get to the beach, and it was clean and comfortable.

Hotel area info

Amenities of Itza Hotel Akumal
Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • BBQ facilities
  • Terrace

Kitchen

  • Shared kitchen

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe

General

  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Fan
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by stairs only

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels

Spa

  • Yoga classes

Languages Spoken

  • English
  • Spanish
  • French

House rules
Itza Hotel Akumal takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Itza Hotel Akumal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

FAQs about Itza Hotel Akumal