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Get the celebrity treatment with world-class service at Hotel Lucerna Ciudad Juarez

This hotel is 15 minutes from Juarez International Airport and the Azteca industrial park. The hotel offers an outdoor pool surrounded by gardens, free Wi-Fi and an on-site restaurant. Guest rooms at the Hotel Lucerna Ciudad Juarez feature cable TV and air conditioning. A coffee maker and bottled water are also provided. Guests at the Ciudad Juarez Lucerna can enjoy the gym or the business center with free computer, printer and fax services. El Acueducto Restaurant serves Mexican and International cuisine for breakfast, lunch and dinner. Room service is available until midnight. El Acueducto Bar offers drinks and live music. Free one-way transfers from the hotel to the airport are available.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Lucerna Hotels
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 double bed
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.2
Cleanliness
8.4
Comfort
8.5
Value for money
7.9
Location
9.0
Free WiFi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Ana
    Mexico Mexico
    This is a nice hotel, a timeless and classic local hotel that can compete with any global chain. I'm from Juárez and in 40 years have heard of their good reputation, this was my first stay there and I was very happy I did. I'll return. Thanks to...
  • Maria
    United States United States
    I liked everything, staff is friendly starting with front desk and helpful with all my questions, definitely very good choice for booking this place, I will be back soon! Thank you very much guys, GOOD JOB!!! 💯👍🏼
  • Phillip
    United States United States
    The pool was great and the breakfast buffet was too.
  • Ana
    Mexico Mexico
    I liked the room and the service, the pool is lovely.
  • Karina
    United States United States
    El hotel fue céntrico para las necesidades, las habitaciones amplias y limpias , la recepcionista poco amable , el elevador no se ve en la pantalla en el piso a donde llegas nos equivocamos 2 veces y la alfombra de los pasillos muy sucia y el...
  • Martinez
    Mexico Mexico
    La atención del personal es muy buena, las instalaciones estan muy padres, la ubicación esta muy favorable ya que hay muchas cosas alrrededor
  • Garza
    Mexico Mexico
    Hay hora libre a las 6:30 con todas las bebidas y snacks incluidos, es muy básico el menú y pequeño pero fue una bonita sorpresa
  • Regina
    Mexico Mexico
    La ubicación es buena, aunque la avenida es un poco ruidosa. Nos tocó una habitación superior con acceso a la sala VIP, pero los horarios de atención fueron limitados y los productos ofrecidos escasos
  • Omar
    United States United States
    The hotel was amazing. Staff is great!! First time staying here, but I will continue to stay every time I'm in town
  • Stephane
    United States United States
    The business center at 6th floor for quick and easy breakfast and nice happy hour

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Acueducto
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern

Facilities of Hotel Lucerna Ciudad Juarez
Great facilities! Review score, 8.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen

Outdoors

  • Balcony
  • Terrace
  • Garden

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Food & Drink

  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Concierge service
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Business facilities

  • Business centre
  • Meeting/banquet facilities

Safety & security

  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Heating
  • Car hire
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Hotel Lucerna Ciudad Juarez takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about £38. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
13+ years
Extra bed upon request
MXN 450 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Free one-way transfers from the hotel to the airport are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MXN 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hotel Lucerna Ciudad Juarez