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This hacienda-style hotel is located on Playa del Carmen's Fifth Avenue, one block from the beach. The hotel offers free Wi-Fi in every guest room. Hotel Lunata features 10 guest rooms decorated in traditional Mexican style. Each guest room offers cable TV, air conditioning and a refrigerator. Rooms also offer a balcony with a view of the ocean, garden or Fifth Avenue. Medical services and laundry facilities are available at the Lunata. Guests can explore the Mayan ruins of Chichen Itza, Tulum and Coba. The Lunata Hotel is within a short walk of the boutiques, shops and nightlife of the trendy Fifth Avenue.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
2 full beds
2 full beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.3
Comfort
9.2
Value for money
8.8
Location
9.2
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Laura
    United States United States
    Hotel Lunata is an awesome retreat in the bustling 5th Avenue area of Playa del Carmen. We continue to return and stay here because of the wonderful staff and the colorful and relaxing Mexican rooms. Michel, Niki, Ivan and Carlos (who wheeled our...
  • Oran
    Canada Canada
    The breakfast patio was ideal place to meet and socialize with other guests.
  • Binta
    Trinidad and Tobago Trinidad and Tobago
    The property is on the 5th avenue not far from the ADO bus station. Even though it’s on the 5th you can barely hear the noise on the street at night once you close the windows. The staff were extremely attentive and friendly. We booked 2 rooms and...
  • Belfield
    United States United States
    From the moment I arrived Michelle and the staff was absolutely amazing!
  • Elizabeth
    United States United States
    This is my second time at Hotel Lunata. I love the location & the staff. Even though it’s on 5th ave. If you stay in the garden rooms it’s very peaceful.
  • Brian
    Germany Germany
    This was my 4th visit to Hotel Lunata in Playa del Carmen since 2002. On the surface, very little has changed over the years. In this case, that is a very good thing! Of course there has been some modernization in that time, such as very good...
  • Jaclyn
    United States United States
    Staff was extremely accommodating. We arrived early they held our luggage and got us an early check in. Location is exceptional. Thank you for making our trip stress free.
  • Troy
    United States United States
    This is a Lovely Hotel located right on 5th Avenue close walking distance to Beach restaurants bars and nightlife. The staff is super friendly and was very helpful when I ran into a few issues with the local banking business nature of my stay.
  • Greg
    United States United States
    Very large and VERY COMFORTABLE room with excellent location and shower pressure and communication.
  • David
    United States United States
    Everything about the place is incredible and very tastefully done, feels intimate and not overdone. The staff was extremely kind and helpful.

Hotel area info

Amenities of Hotel Lunata - 5th Avenue
Great facilities! Review score, 9

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruit
    Additional charge
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Car rental
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Accessibility

  • Upper floors accessible by stairs only

Spa

  • Public Bath

Languages Spoken

  • English
  • Spanish

House rules
Hotel Lunata - 5th Avenue takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children over 7 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

7+ years
Extra bed upon request
$10 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

An environmental fee of 1.5 USD per room, per night will be requested at the check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Lunata - 5th Avenue of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Lunata - 5th Avenue