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Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.7 km from Las Palmas Beach, 1.9 km from Paraíso Beach and 1.6 km from Tulum Bus station. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Selected rooms have a kitchen with a microwave, a fridge and an oven. All units include a safety deposit box. Continental and à la carte breakfast options are available daily at Naala Tulum. The accommodation offers a terrace. South Tulum Beach is 2.4 km from Naala Tulum, while Tulum Archeological Site is 2.5 km away. The nearest airport is Cozumel International Airport, 64 km from the hotel.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Breakfast info

    • Continental

    • Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
1 extra-large double bed
2 double beds
2 double beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.4
Cleanliness
8.8
Comfort
8.7
Value for money
8.4
Location
8.3
Free WiFi
9.2

Select topics to read reviews:

Guests who stayed here loved

  • Baris
    Belgium Belgium
    The rooftop pool is just what i needed. The location is perfect cause just in between the center and the beach, also just in front of the Chedraui (supermarket). I had to change my stay by 2 days and they accepted super fast so I am grateful for...
  • Moira
    Luxembourg Luxembourg
    Nice hotel with a beautiful internal garden. Clean
  • Adam
    Czech Republic Czech Republic
    Perfect location, modern, clean, terrace for breakfast with views. Pool is nice benefit
  • Mirkka
    Finland Finland
    From walking distance menu restaurants. Good size for a room. Comfortable beds! You can rent a bike directly from a hotel, which was nice.
  • Jose
    United Kingdom United Kingdom
    Beautiful hotel - everything was designed really nicely and the rooftop pool is a beautiful spot to watch the sunset
  • Julia
    New Zealand New Zealand
    Amazing hotel with exceptional rooftop pools, views and restaurant.
  • Kristian
    Belgium Belgium
    The room was nice. For Tulum town this is a decent option, good value for money, not too far from main stretch
  • Michael
    United Kingdom United Kingdom
    Room was clean and a good size. We booked last minute, so for the price we paid it was exceptional value for money!
  • Â
    Ângela
    Portugal Portugal
    The facilities were really beautiful, the decoration was amazing. The staff was really helpful. We had two different reservations and the staff was able to put us in the superior room for the whole stay so we didn't have to change our room. The...
  • Michael
    United Kingdom United Kingdom
    Nice clean room, big comfortable bed, balcony. Nice roof top pool with towels. 15 minute walk from busy area

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafeteria del Aire
    • Cuisine
      International

Facilities of Naala Tulum
Great facilities! Review score, 8.4

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

View

  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs US$10 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Solarium

Languages spoken

  • English
  • Spanish

House rules
Naala Tulum takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Naala Tulum