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Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.1 mi from Las Palmas Beach, 1.2 mi from Paraíso Beach and 1 mi from Tulum Bus station. The accommodations provides a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Selected rooms have a kitchen with a microwave, a fridge and an oven. All units include a safety deposit box. Continental and à la carte breakfast options are available daily at Naala Tulum. The accommodations offers a terrace. South Tulum Beach is 1.5 mi from Naala Tulum, while Tulum Archaeological Site is 1.6 mi away. The nearest airport is Cozumel International Airport, 40 mi from the hotel.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Breakfast Info

    • Continental

    • Private parking at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
2 full beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
1 king bed
2 full beds
2 full beds
or
1 king bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.4
Cleanliness
8.8
Comfort
8.7
Value for money
8.4
Location
8.3
Free Wifi
9.2

Select topics to read reviews:

Guests who stayed here loved

  • Brinda
    United States United States
    Very much liked the pleasant surroundings within the hotel, its central courtyard garden layout and appreciated that the room had sufficient, thoughtfully located electrical outlets and lighting. Plus enjoyed the rooftop lounge areas and pools....
  • P
    Paul
    Canada Canada
    We really appreciated the friendliness of the staff, by day 2 they knew us by name. Our kids were always greeted with a smile. We loved the simple included breakfast, and enjoyed taking quiet time in the Garden. The roof top pool was never...
  • Monica
    Luxembourg Luxembourg
    The Hotel is very beautiful and the staff is very friendly. The swimming pool is nice and the bedroom is very large.
  • N
    Nathanial
    Canada Canada
    Great location. Depends on the vibe you're looking for, but for us it was the perfect mix of not being in the party life of the hotel zone and not too close to the downtown center too. Both were a 10-15 minute bike ride. The staff were great, the...
  • Rodrigo
    Portugal Portugal
    The room was spacious, comfortable and clean, the staff was very attentive and helpful, the pool was nice.
  • Ricardo
    Luxembourg Luxembourg
    Great location. Underground parking. Rooftop and room.
  • Steven
    United States United States
    Breakfast was fantastic. I highly recommend the avacado toast. The location was perfect for us, walking distance to stores and restaurants and about a 15 minute bike-ride to the beaches (we rented our bikes at Naala). The staff were friendly and...
  • Bobbi
    United States United States
    I loved the pool and the structures and the rooftop breakfast was amazing !!!!!! Loved the location. The staff and Fransico was so informative very helpful and kind.
  • Steven
    Costa Rica Costa Rica
    Tranquility and closeness for restaurants and beach
  • Ruby
    United States United States
    Comfy bed, modern and boho look, rooftop bar and pool. Close to town

Hotel area info

Restaurants
1 Restaurant On Site

  • Cafeteria del Aire
    • Cuisine
      International

Amenities of Naala Tulum
Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Private Parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Walk-in closet

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs $10 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car rental
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Solarium

Languages Spoken

  • English
  • Spanish

House rules
Naala Tulum takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Naala Tulum