Get the celebrity treatment with world-class service at HOTEL NUEVA LUNA

HOTEL NUEVA LUNA features accommodation in Zacatlán. This 5-star hotel offers room service and a 24-hour front desk. There is a terrace and guests can make use of free WiFi and free private parking. At the hotel, rooms have a desk and a flat-screen TV. Rooms are complete with a private bathroom fitted with a shower and free toiletries, while some rooms at HOTEL NUEVA LUNA also boast a balcony. The rooms have a wardrobe. Hermanos Serdán International Airport is 125 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 double beds
1 double bed
2 double beds
2 double beds
2 double beds
or
1 sofa bed
2 double beds
2 double beds
1 double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.1
Cleanliness
9.0
Comfort
8.4
Value for money
8.0
Location
8.6
Free WiFi
5.0
Low score for Zacatlán

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    Mexico Mexico
    La atención del personal siempre atentos y dispuestos a ayudar.
  • Edgar
    Mexico Mexico
    da la pinta de estar mas bonito por fotos y en vivo esta regular
  • M
    Martha
    Mexico Mexico
    Excelente atención , además de ser un lugar seguro,ambiente familiar,higiénico y muy cercano al centro.
  • Lara
    Mexico Mexico
    Todo muy limpio y Manuel muy amable en todo momento
  • Maria
    Mexico Mexico
    La habitacion estaba comoda y limpia, muy amables en su atencion, habia muchos tomacorrientes lo cual fue muy util y en el baño habia agua caliente!!
  • Cesar
    Mexico Mexico
    Camas cómodas y cuenta con estacionamiento, el centro está a unos 15 minutos caminando
  • Sergio
    Mexico Mexico
    Agradable, limpio con estacionamiento cerca del centro
  • Maria
    Mexico Mexico
    La amabilidad y accesibilidad de Manuel; que está muy céntrico, cómodo

Hotel surroundings

Facilities of HOTEL NUEVA LUNA
Great facilities! Review score, 8.1

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Room service
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Terrace

Kitchen

  • Cleaning products

Room Amenities

  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • TV
  • Pay-per-view channels

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • 24-hour front desk
    • Room service

    Entertainment and family services

    • Child safety socket covers

    General

    • Family rooms
    • Pants press
    • Non-smoking rooms
    • Iron

    Languages spoken

    • Spanish

    House rules
    HOTEL NUEVA LUNA takes special requests - add in the next step!

    Check-in
    From 12:00 to 00:00
    Check-out
    From 00:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MXN 500 is required on arrival. That's about £18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    MXN 250 per child, per night
    Cot upon request
    MXN 250 per child, per night
    3 - 12 years
    Extra bed upon request
    MXN 250 per child, per night
    13+ years
    Extra bed upon request
    MXN 250 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may be applicable.
    Payments by Booking.com
    Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

    The fine print
    Need-to-know information for guests at this property

    A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about HOTEL NUEVA LUNA