You might be eligible for a Genius discount at Artisan Playa Esmeralda Family Beach Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Artisan Playa Esmeralda Family Beach Hotel

This 5-star hotel is located on Chachalacas Beach in the Veracruz region. Set in attractive gardens, it offers an indoor and outdoor pool, a gym and a spa with hot tub, sauna and massage treatments. The air-conditioned rooms at Artisan Hotels And Resorts Collection Playa Esmeralda feature elegant décor and come with free WiFi. All feature a minibar, coffee maker, plasma TV with DVD player and a safe. Some also have a spa bath. Artisan offers various dining options, with 3 restaurants and 2 bars offering regional and international cuisine and refreshments. Room service is also available. The hotel has a mini golf course and offers activities and extreme sports from kayaking and wave running to quad biking on the Sabanal Sand Dunes. Artisan Hotels And Resorts Collection Playa Esmeralda is 13 km from Zempoala and 50 km from Veracruz City. It offers free private parking and is around 38 km from General Heriberto Jara International Airport.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Full English/Irish, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 large double bed
2 double beds
2 double beds
1 extra-large double bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.1
Comfort
8.3
Value for money
7.7
Location
8.9
Free WiFi
8.1
High score for Chachalacas

Select topics to read reviews:

Guests who stayed here loved

  • Johan
    South Africa South Africa
    We liked all the activities surrounding te area. The view from the room to the beach is emaculate
  • Andre
    Canada Canada
    Excellent location on the beach with a variety of places to relax. Great pool with a separate area for children. Food was good however being there during the week the menu items were limited and the fish restaurant wasn't open.
  • Teresa
    Mexico Mexico
    Todo excelente, solo nos quedaron a deber la cancha de tenis y la de pádel no es óptima.
  • Elena
    Mexico Mexico
    Es cómodo, el personal es atento y servicial, su variedad en mariscos no es mucha y tampoco son porciones muy grandes. Además de eso todo estuvo increible.
  • Ivan
    Mexico Mexico
    La atención del personal es excepcional valoren a sus empleados por ello somos clientes satisfechos
  • Karla
    Mexico Mexico
    La atención del personal siempre fue hamable y grata
  • Leonardo
    Mexico Mexico
    Hermoso hotel, sus instalaciones son excelentes, la atención del personal es inmejorable y las habitaciones muy amplias y cómodas, ubicación perfeca...Muchas gracias!
  • González
    Mexico Mexico
    Excelente servicio en el restaurante, la ubicación genial.
  • Sandra
    Germany Germany
    Sehr schönes älteres Hotel. Abgelegen vom großen Trubel und wenig Tourismus. Super freundliches Personal. Sehr große Zimmer. Betten sehr gut. Direkte Lage am Playa. Wenig Infrastruktur. WLAN okay.
  • Dominguez
    Mexico Mexico
    Las instalaciones están muy padres el personal muy amable

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Alava
    • Cuisine
      Mediterranean • Mexican • Pizza • Seafood
    • Ambiance
      Family friendly

Facilities of Artisan Playa Esmeralda Family Beach Hotel
Great facilities! Review score, 8

Most popular facilities

  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Fitness centre
  • Spa and wellness centre
  • Free parking
  • Room service
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors

  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Garden

Activities

  • Beach
  • Mini golf
  • Billiards

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not possible).

    Services

    • Concierge service
    • Tour desk
    • Laundry
      Additional charge
    • Business centre
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    • Room service

    Safety & security

    • Fire extinguishers
    • Safety deposit box

    General

    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Fan
    • Family rooms
    • Non-smoking rooms

    2 swimming pools

    Pool 1 - indoorFree!

    • Open all year

    Pool 2 - outdoorFree!

    • Open all year

    Wellness

    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Spanish

    House rules
    Artisan Playa Esmeralda Family Beach Hotel takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Check-out
    From 01:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    FAQs about Artisan Playa Esmeralda Family Beach Hotel