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This 5-star hotel is located on Chachalacas Beach in the Veracruz region. Set in attractive gardens, it offers an indoor and outdoor pool, a gym and a spa with hot tub, sauna and massage treatments. The air-conditioned rooms at Artisan Hotels And Resorts Collection Playa Esmeralda feature elegant décor and come with free WiFi. All feature a mini-bar, coffee maker, plasma TV with DVD player and a safe. Some also have a spa bath. Artisan offers various dining options, with 3 restaurants and 2 bars offering regional and international cuisine and refreshments. Room service is also available. The hotel has a mini golf course and offers activities and extreme sports from kayaking and wave running to quad biking on the Sabanal Sand Dunes. Artisan Hotels And Resorts Collection Playa Esmeralda is 8.1 mi from Zempoala and 31 mi from Veracruz City. It offers free private parking and is around 24 mi from General Heriberto Jara International Airport.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Full English/Irish, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
2 full beds
2 full beds
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 queen bed
2 full beds
2 full beds
1 king bed
1 full bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.1
Comfort
8.3
Value for money
7.7
Location
8.9
Free Wifi
8.1
High score for Chachalacas

Select topics to read reviews:

Guests who stayed here loved

  • Roberto
    United States United States
    Great location with everything that’s needed and very friendly staff.
  • Rafaalex
    Mexico Mexico
    Ohhh, I like the people of the staff, they are very kind , Josué, Enrique, Nury, I also like the bedroom, both pools, the bar, the restaurant, the hotel is beautiful, I think I'm going to stay there in a future, the sea view is incredible! Very...
  • Priscila
    Mexico Mexico
    the staff very kind, the location amazing near the dunes, and the view of the room
  • A
    Anonymous
    Mexico Mexico
    Everything was quite right! Room and services, staff!
  • Johan
    South Africa South Africa
    We liked all the activities surrounding te area. The view from the room to the beach is emaculate
  • Andre
    Canada Canada
    Excellent location on the beach with a variety of places to relax. Great pool with a separate area for children. Food was good however being there during the week the menu items were limited and the fish restaurant wasn't open.
  • Teresa
    Mexico Mexico
    Todo excelente, solo nos quedaron a deber la cancha de tenis y la de pádel no es óptima.
  • Elena
    Mexico Mexico
    Es cómodo, el personal es atento y servicial, su variedad en mariscos no es mucha y tampoco son porciones muy grandes. Además de eso todo estuvo increible.
  • Ivan
    Mexico Mexico
    La atención del personal es excepcional valoren a sus empleados por ello somos clientes satisfechos
  • Karla
    Mexico Mexico
    La atención del personal siempre fue hamable y grata

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante Alava
    • Cuisine
      Mediterranean • Mexican • Pizza • Seafood
    • Ambience
      Family-friendly

Amenities of Artisan Playa Esmeralda Family Beach Hotel
Great facilities! Review score, 8

Most popular amenities

  • 2 swimming pools
  • Beachfront
  • Free Wifi
  • Non-smoking rooms
  • Free parking
  • Fitness center
  • Spa
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors

  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Garden

Activities

  • Beach
  • Mini golf
  • Pool table

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

    Services

    • Concierge
    • Tour desk
    • Laundry
      Additional charge
    • Business center
      Additional charge
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    • Room service

    Safety & security

    • Fire extinguishers
    • Safe

    General

    • Air conditioning
    • Smoke-free property
    • Elevator
    • Fan
    • Family rooms
    • Non-smoking rooms

    2 swimming pools

    Pool 1 – indoorFree!

    • Open all year

    Pool 2 – outdoorFree!

    • Open all year

    Spa

    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna

    Languages Spoken

    • English
    • Spanish

    House rules
    Artisan Playa Esmeralda Family Beach Hotel takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 12:00 AM
    Check-out
    From 1:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
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    FAQs about Artisan Playa Esmeralda Family Beach Hotel