Experience world-class service at Riu Palace Kukulkan - Adults Only - All Inclusive

Situated in Cancún, 100 metres from El Rey Beach, Riu Palace Kukulkan - Adults Only - All Inclusive features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facilities of this property are a restaurant, a shared lounge and room service, along with free WiFi throughout the property. The accommodation offers a hot tub, entertainment staff and a 24-hour front desk. The resort will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Riu Palace Kukulkan - Adults Only - All Inclusive offers a buffet or American breakfast. The accommodation offers a terrace. Popular points of interest near Riu Palace Kukulkan - Adults Only - All Inclusive include Playa Marlin, Playa Ballenas and La Isla Shopping Mall. Cancún International Airport is 18 km from the property.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Breakfast info

    • American, Buffet

    • Free private parking available on-site

    • Activities:

    • Fitness centre

    • Solarium

    • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
2 double beds
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.5
Location
9.4
Free WiFi
8.1
High score for Cancún

Select topics to read reviews:

Guests who stayed here loved

  • Nicholas
    Australia Australia
    Facilities were amazing, hotel was modern and clean. Great restaurants to choose from too. The pools were great and staff very attentive
  • Markus
    Austria Austria
    Spacious layout - lobby, pool area, direct beach access, nice and clean rooms with various amenities. Very attentive staff, very helpful and welcoming. Entertainment and choice of food was also high level
  • Chloe
    Australia Australia
    It was amazing, well maintained & great views! Very relaxing.
  • Rina
    South Africa South Africa
    The food was amazing. The beach was lovely. I enjoyed everything about the hotel. The staff was wonderful. Will come back for sure
  • Thomas
    United States United States
    All of the staff were personable, professional, competent and VERY efficient. The acrobat and Abba presentations were AMAZING!! Breakfast, lobby bar, pool bar, Italian restaurant and Mexican restaurant were all very good!!
  • Hajnalka
    Germany Germany
    Good food sortiment, the beach is beautiful, the rooms are spacious
  • Rina
    South Africa South Africa
    Food amazing. Pools and the access to the beach excellent. Staff outstanding
  • Sung
    South Korea South Korea
    Super-friendly staff, up-to-date facilities and wonderful services
  • Rene
    Slovenia Slovenia
    Everything was really amazing. Stayed in many RIU hotels before but this is My favorite so far. There are so many different restaurants to chose for diner and all are amazing!! My favorite ones were “krystal” and “steak house”
  • Vida
    Switzerland Switzerland
    Very clean and staff were really helpful . Great entertainment activities by the main pool

Property surroundings

Restaurants
8 restaurants on site

  • Don Julio
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
  • Sunakku
    • Cuisine
      Asian
    • Open for
      Dinner
  • Gourmet Krystal
    • Open for
      Dinner
  • La casa de las flores
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Rossini
    • Cuisine
      Italian
    • Open for
      Breakfast • Dinner
  • Steakhouse
    • Open for
      Dinner
  • Elite Club
    • Open for
      Dinner
  • Pepe's Food
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch

Resort facilities of Riu Palace Kukulkan - Adults Only - All Inclusive
Great facilities! Review score, 9.2

Most popular facilities

  • 4 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • 8 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Activities

  • Aerobics
  • Live sport events (broadcast)
  • Themed dinner nights
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Snorkelling

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Adults only
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Laptop safe
  • Lift
  • Fan
  • Barber/beauty shop
  • Non-smoking rooms
  • Iron
  • Room service

4 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • Adults only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • Adults only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 3 - outdoor

  • Open all year
  • Adults only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 4 - outdoor

  • Open all year
  • Pool bar

Wellness

  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre

Languages spoken

  • German
  • English
  • Spanish
  • French

House rules
Riu Palace Kukulkan - Adults Only - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at destination.

The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $79.20 MXN per night, per occupied room.

In the event of an early departure, the property will charge you the full amount for your stay.

Elite Club rooms include the following benefits: Premium room location. Access to exclusive premium branded drinks at selected bars. Upgraded in room liquor dispenser with premium brands. Upgraded minibar with snacks and a bottle of wine. Confirmed late check-out until 1pm. Early check-in based on availability. In-room aromatherapy. Upgraded room service. Exclusive welcome gift. Dedicated check in area and elite club wristband. Exclusive restaurant for breakfast, including a-la-carte menu options and specialty restaurant Elite Club. Dinner reservation available for the a-la-carte restaurants through the riu app. Access to exclusive pool and beach areas. Access to an exclusive lounge area.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

FAQs about Riu Palace Kukulkan - Adults Only - All Inclusive