- Kitchen
- City view
- Garden
- Swimming pool
- Free Wifi
- Terrace
- Balcony
- Air conditioning
- Private bathroom
- 24-hour front desk
You might be eligible for a Genius discount at Hotel The Palm. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town center and a 2-minute walk from the beach. This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views. "Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience. The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle. Hotel The Palm is just 656 feet from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Non-smoking rooms
- Room service
- Facilities for disabled guests
- 24-hour front desk
- Terrace
- Bar
- Air conditioning
- Breakfast
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Amenities of Hotel The Palm
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Non-smoking rooms
- Room service
- Facilities for disabled guests
- 24-hour front desk
- Terrace
- Bar
- Air conditioning
- Breakfast
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Room Amenities
- Socket near the bed
Activities
- Beach
Media & Technology
- Flat-screen TV
- Satellite channels
- TV
Food & Drink
- Snack bar
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingNo parking available.
Services
- Daily housekeeping
- Baggage storage
- Wake-up service
- Tour desk
- 24-hour front desk
- Meeting/Banquet facilitiesAdditional charge
- Room service
Front Desk Services
- Invoice provided
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Designated smoking area
- Air conditioning
- Smoke-free property
- Mosquito net
- Elevator
- Fan
- Facilities for disabled guests
- Non-smoking rooms
- Iron
Accessibility
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
Spa
- Beach umbrellas
- Beach chairs/Loungers
- Public Bath
- Hot tub/Jacuzzi
Languages Spoken
- English
- Spanish
House rulesHotel The Palm takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.


The fine printMust-know information for guests at this property
Please note that this hotel is oriented for adults and children over the age of 14.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.