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About this property

Situated in Tulum, a few steps from South Tulum Beach, Radhoo Tulum features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service, a 24-hour front desk and organising tours for guests. The rooms have a safety deposit box, while selected rooms also boast a terrace and others also feature pool views. The hotel offers an à la carte or continental breakfast. Guests at Radhoo Tulum will be able to enjoy activities in and around Tulum, like cycling. Tulum Archeological Site is 11 km from the accommodation, while Parque Nacional Tulum is 4.3 km away. Tulum International Airport is 45 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Tulum, this hotel has an excellent location score of 9.2

    • Breakfast info

    • Continental, Breakfast to go

    • FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
8.7
Cleanliness
9.4
Comfort
9.4
Value for money
8.2
Location
9.2
Free WiFi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Henry
    United Kingdom United Kingdom
    It felt secluded and peaceful, with lush surroundings and amazing staff. Despite a complication during our visit, the staff and management team went above and beyond to help us bee comfortable and enjoy our stay.
  • Natalia
    Cyprus Cyprus
    The location is 10/10 even though they are providing guests with bicycles for free every day upon request (some other hotels are charging them). The cleanliness has exceeded our expectations - at moments you don't even remember that you're in the...
  • Nassim
    Germany Germany
    Style, Location, Staff, Food, it’s super clean and relaxed
  • Dinuk
    United Kingdom United Kingdom
    The staff were incredible. They helped us with anything and everything and were so quick to respond throughout. We’d like to especially mention Alejandra who went above and beyond in the service that she provided us. The location was excellent too...
  • Annabelle
    United Kingdom United Kingdom
    STUNNING hotel - a real oasis which marked the end of our honeymoon. The pool is beautiful and the perfect place to relax, the staff did everything they could to make our stay really special and the food and drinks were delicious. The rooms are...
  • Brodie
    United Kingdom United Kingdom
    Stunning hotel set back in the jungle. Staff were super helpful and attentive the entire time we were there and the sister hotels give great access to the beach.
  • Daniel
    United Kingdom United Kingdom
    The property is amazing, it’s just down the end of the main strip and offers excellent beach access as well. The room was clean and perfect, it looked out onto the pool. The staff are extremely friendly and go the extra mile to make your stay the...
  • Tom
    United Kingdom United Kingdom
    Faultless ! Amazing staff that go above and beyond to help. Menu throughout the day is fantastic. Access to beach provided by Nest their sister beach club, which is great given the fact it is near on impossible to access it without paying...
  • Hicham
    United Kingdom United Kingdom
    Very good attention from the staff, Clean rooms and more attention to details than other hotels in tulum zona hotelera. Good bfst options and food by pool was good as well.
  • Olivia
    United Kingdom United Kingdom
    The staff were exceptional - kind, caring and so helpful! They truly made the stay as good as it was. Aesthetically, the hotel was fantastic also. We loved the pool.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Caribbean • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan

Facilities of Radhoo Tulum
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Garden

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
  • Bike tours
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is not needed).

  • Valet parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Adults only
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Private entrance
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Radhoo Tulum takes special requests - add in the next step!

Check-in
From 15:00 to 00:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$600 is required on arrival. That's about £452. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Zero Waste Certification: Since 2021, we have been collaborating with EUKARIOTA to improve waste management at our Tulum properties. Our efforts have focused on finding effective ways to deal with waste and achieve significant waste reductions. We are proud to share that in August 2023, we have received Zero Waste facility certification, a municipal, state and federal recognition that certifies our good waste management, for Namron Hospitality, La Valise Tulum, Radhoo, NEST, Encantada and NÜ. This certification is just one of the many actions we take at Namron Hospitality as part of our commitment to environmental responsibility.

Please inform Radhoo Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of US$600 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Radhoo Tulum