Peacefully resting at the quiet end of Cancun's Hotel Zone, this luxury resort offers private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon. Free WiFi is available throughout the property while Premium high-speed WiFi has an extra cost. The Westin features bright and airy guestrooms containing attractive contemporary decor. Feel welcomed with warm lighting, beautiful botanical arrangements, signature music, and the resort's calming white tea scent. Guests can enjoy a wide variety of international cuisine at one of the specialty restaurants on-site. From traditional Mexican food to exotic fruits and delicious fish and seafood. Every dining experience includes over the top Caribbean Sea views. Relax on the private beach or take a swim in one of the 4 outdoor pools. Be pampered at the on-site Heavenly Spa or enjoy a variety of leisure activities such as surfing, tennis, golf and more. Experience an unforgettable Cancun getaway at Westin.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin Vacation Club
Hotel chain/brand
Westin Vacation Club

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Breakfast Info

    • Continental, Buffet, Breakfast to go

    • Free private parking

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Paul
    United States United States
    Elegant refined and most importantly it was quiet! We stayed at 2 hotels during this trip and the other one was like a cruise ship with the parties music and noise! The Westin was the opposite. Perfect for a romantic getaway
  • Kristin
    United States United States
    Excellent location, great pools, loved that it was right on the water
  • Omer
    Turkey Turkey
    Everything was exceptional. The beach, the breakfast, the balcony facing the ocean, the comfortable room. Especially after staying in the downtown Tulum, I was convinced that this is the best spot to stay in the region.
  • Matthew
    United States United States
    Everything was amazing. We arrived early, we were treated so kindly. Our room wasn’t ready but we were given access to a room to change into bathing suits and storage for our luggage. We were texted 2 hours before check in time that our room...
  • Sujit
    United States United States
    The location is excellent—right across from the beach—and the swimming facilities were a highlight of our stay. However, the check-in experience was disappointing. The front desk staff lacked professionalism, making jokes and laughing among...
  • Annie
    United States United States
    Location, BREAKFAST!, updated bathroom and sustainable efforts made (shower gel, conditioner, etc in shower stall).
  • Strom
    United States United States
    Location near airport Life guard on duty at beach Breakfast cafeteria
  • Forest
    United States United States
    You know what they say, location is everything! Most of the time there was mild surf but 300 yards down the beach was as calm as possible. This facility is always comfortable and clean. What makes this place the best is the staff, wonderful and...
  • Natala
    United States United States
    The location is beautiful. The facilities are top notch, and the staff is amazing!
  • Karin
    Panama Panama
    Great private beach, big rooms, well connected to public transport, very friendly staff, flexibility of location giving us the possibility of early check in

Area info

Restaurants
4 Restaurants On Site

  • Palmar Market
    • Cuisine
      International
  • Sea and Stones Restaurant
    • Cuisine
      Seafood • Grill/BBQ
    • Open for
      Dinner
  • Arena Sports Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian • Gluten-free
  • Sabor Casual Kitchen
    • Cuisine
      International
    • Open for
      Breakfast • Dinner

Resort facilities at The Westin Resort & Spa Cancun
Great facilities! Review score, 8.3

Most popular amenities

  • 4 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

View

  • View

Outdoors

  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace

Activities

  • Bicycle rental
  • Beach
  • Tennis equipment
    Additional charge
  • Kids' club
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Ping-pong
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

4 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Beach chairs/Loungers

Pool 3 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Beach chairs/Loungers

Pool 4 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Fitness classes
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
The Westin Resort & Spa Cancun takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Must-know information for guests at this property

Starting April 1, 2021, a tourist tax of 224.00 MXN pesos (approximately $11.00 USD) will apply to all foreign visitors over 15 years old. Please visit: https://www.visitax.gob.mx//sitio/ to pay this required tax prior to your arrival.

All breakfast packages include 2 adults and 2 children under 12 years old. Additional breakfast can be purchased on site.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Westin Resort & Spa Cancun